Facebook shares plummet over privacy scandal and slow growth in new users

Tom Embury-Dennis
Wednesday 25 July 2018 23:57 BST
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Zuckerberg hearing: CEO outlines how Facebook will respond to data scandal

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Facebook shares have plummeted as much as 22 per cent over concerns about slow growth and the impact of privacy issues on the company's business.

The social media firm warned on Wednesday revenue growth would slow in the second half of the year and that expenses would grow faster than revenue next year.

The company had cautioned investors to expect a big jump in costs because of efforts to address concerns about poor handling of users' privacy and to better monitor what users post.

Total expenses in the second quarter surged to $7.4 billion (£5.61bn), up 50 per cent compared with a year ago.

Growth in new users slowed with Facebook adding 11 per cent more daily and monthly active users on the main Facebook app in the second quarter, compared with 13 per cent in the first quarter.

"Our total revenue growth rates will continue to decelerate in the second half of 2018, and we expect our revenue growth rates to decline by high single-digit percentages from prior quarters sequentially in both Q3 and Q4," said chief financial officer David Wehner.

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Expenses are expected to grow 50 per cent to 60 per cent compared with last year as the company invests in security, marketing and content acquisition, he said.

"Over the next several years, we would anticipate that our operating margins will trend towards the mid-30s on a percentage basis," Mr Wehner said.

Facebook's operating margin fell to 44 per cent in the second quarter from 47 per cent a year ago.

A data privacy scandal involving the political consulting firm Cambridge Analytica and misinformation on WhatsApp contributing to mob killings in India have added to the pressure on Facebook to re-evaluate how its services maintain security and decorum.

The Cambridge Analytica scandal prompted several apologies from chief executive Mark Zuckerberg and generated calls for users to desert Facebook, which has grown strongly since launching as a public company in 2012.

Facebook's revenue grew at its slowest pace in almost three years. Sales grew 14 per cent to $13.2bn (£10bn) in the second quarter compared with $9.3bn (£7.1bn) a year ago.

The company reported $5.1bn (£3.87bn) in profit, or $1.74 (£1.32) per share, compared with the average estimates of $5.1bn (£3.87) and $1.72 (£1.30) per share among research gathered by Thomson Reuters.

Daily user growth for Facebook's namesake service has slid in six straight quarters, bringing it to 1.47 billion users in the second quarter from 1.23 billion at the end of 2016 when it became embroiled in political issues.

Instagram has grown to 1 billion monthly users from 600 million in late 2016, while Facebook's two messaging apps, Messenger and WhatsApp have each reported well over 1 billion monthly users.

About 2.5 billion people use at least one of the company's apps each month, Facebook said on a conference call with investors and analysts.

Instagram is expected to account for 18 percent of Facebook's revenue this year and 23 percent next year, according to research firm EMarketer.

"It appears that stronger Instagram performance (according to our checks) was not enough to offset some of the core app headwinds," said Colin Sebastian, analyst at Robert W Baird & Co in a note.

Nearly all social media services have received greater scrutiny since US intelligence agencies in January 2017 revealed that organisations tied to the Russian government had seeded content on the platform to shake up the 2016 US presidential election.

The new General Data Protection Regulation (GDPR) in the European Union forced several changes to Facebook's privacy terms and sign-up process.

"GDPR was an important moment for our industry. We did see a decline in monthly actives in Europe, down by about one million people as a result," Mr Zuckerberg said on conference call.

The threat of additional regulatory setbacks remains a concern, according to analysts.

Facebook suffered a blow in China on Wednesday when regulators there withdrew their approval of a company innovation hub to support local startups, the New York Times reported on Wednesday, citing a person familiar with the matter.

For advertisers, though, Facebook and Instagram are performing as well as ever. Advertising systems on WhatsApp and Messenger remain in the trial phase.

Cowen & Co analysts found 37 per cent of ad buyers they surveyed increased spending on Instagram in the first half of this year.

The biggest chunk of online advertising budgets tend to flow to the services with the most data on their users and the broadest set of users in terms of age. That has left Facebook as a leader alongside Alphabet Inc's Google search engine and YouTube video service.

Additional reporting by Reuters.

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