Woman shocked after finding dirty thong inside brand new Nordstrom jeans
'The amount of health hazards this presents is astounding'
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A woman has been left shocked after allegedly finding a thong inside the pocket of her brand new jeans.
Christine Evans, from New York, ordered a pair of Not Your Daughters Jeans from American luxury retailer Nordstrom.
But when her order arrived she made quite the unexpected discovery.
She claims that upon opening her delivery she found a “dirty” and “worn” women’s thong concealed in the front pocket.
Taking to Twitter, the disgruntled nurse complained directly to the fashion brand.
“After, many years of loyalty to your company, I was appalled at the lack of customer service you gave me when I received a pair of Not Your Daughters Jeans with a DIRTY and WORN women’s THONG in the front pocket,” Evans wrote.
“I called customer services and the response was not adequate with company standards and the customer service you pride yourself on.”
Evans goes on to explain that she was offered a replacement pair but felt that more could have been done considering the severity of the situation.
“I would imagine that a company such as this one could do more for a loyal, card-holding customer,” she wrote.
“As a nurse, the numerous amount of health hazards this issue presents is astounding.”
The fashion chain quickly responded to Evans’ series of tweets and said that they would get to the root of the problem.
“We understand your frustration and don't think that any amount of compensation can make this right,” they replied.
Just days later, Evans followed up from her original tweet to say that the “unfortunate experience” had been resolved after receiving a “most sincere apology” from the brand.
The Independent has contacted Nordstrom for comment.
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