The Independent's journalism is supported by our readers. When you purchase through links on our site, we may earn commission. 

Woman books Airbnb in Bali and discovers abandoned villa: ‘Guess it’s yours now’

“When you book an Airbnb in Bali and it’s an abandoned building,” she said in the viral video on TikTok

Meredith Clark
New York
Thursday 28 July 2022 10:37 BST
Comments
Family finds eight hidden cameras in Airbnb villa

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

A woman booked an Airbnb in Bali, only to find the listing she planned to stay in was actually an abandoned villa.

Bree Robertson, originally from New Zealand, quit her nine-to-five job in June. Since then, she has been living on the Indonesian island and documenting her travels under the TikTok username @atypical_adventure.

Last week, Robertson shared on TikTok that she had booked an Airbnb listing in East Bali as a “romantic getaway” for herself and her partner. The lodging was $80 a night and had some great reviews, according to Robertson. The listing on the Airbnb website also said the host had a response time of an hour, leading her to believe that the rental was still active.

Robertson posted a video of the abandoned building to TikTok on 16 July, and it quickly gained more than three million views on the app. In the short clip, the villa looks completely desolate with overgrown brush and broken windows.

“When you book an Airbnb in Bali and it’s an abandoned building,” Robertson said in the TikTok. “Completely overgrown, no one home, smashed windows”.

The viral video raised many questions from fellow TikTok users wondering how an active Airbnb listing could turn out to be abandoned. Robertson clarified in the comments section that she “assumed it was still open” because the website said the host had a response time of an hour.

The listing also included photos of the villa before it had been abandoned. “It was sad to see because it was definitely the place in the photos, just all in disrepair!” Robertson commented. Luckily, Robertson reported the abandoned property to Airbnb’s support team and thankfully received a refund.

“Guess it’s yours now,” joked one TikTok user.

“Move in, fix it up and live there,” said someone else.

“Such a shame that it looks like a wonderful place if still running,” a third person wrote. “Many places in Bali shut down because pandemic. I hope airbnb update their listing”.

Others offered advice to Robertson for booking rentals in the future, such as asking for live feed video of the listing’s current condition, and checking for recent reviews no older than one year.

In an interview with Stuff, Robertson explained that the Airbnb listing was “super misleading” because of the host response time indicated on the website. However, an Airbnb spokesperson confirmed to The Independent that “the listing is no longer on the platform”.

“We were disappointed to learn about this experience and provided our support to the guest at the time, including a full refund,” they said. “We hold Hosts up to high standards and the listing is no longer on the platform. In the rare event something isn’t as expected on arrival for a stay, our Community Support team is on hand 24/7 to help.”

The Independent has contacted Bree Robertson for comment.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in