Our flight leaving Japan was rebooked – what can we do?

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Q My wife and I have flights booked with Air France in November to Japan, to visit her family. Air France have rebooked our return flight from Wednesday to the following Saturday. I am trying to move the flight to a better date online. But I just get an error message, and it says to call them. I tried the phone line repeatedly yesterday and today, but it is always too busy to even leave us on hold.

We’re at a loss for what we can do. Please could you tell us our rights?

J89 via the latest Ask Me Anything at independent.co.uk/travel