What’s the best route to a successful claim for flight delays?

Simon Calder answers your questions on airline compensation, erroneous hotel bookings, out-of-date passports and TransPennine Express

A Saudia flight from Jeddah to London was delayed for more than three hours (Getty)

Q I am trying to claim some compensation for my return flight from Jeddah to London on Saudia. The delay was more than three hours. When I phoned the airline they told me to complete an online form. But the online form is faulty and I cannot submit it. What are my options?

VP

A I am sorry to learn that you were delayed. Judging from the number of questions I am getting about compensation, I fear late arrival may become the story for the summer. According to the aviation analytics firm Cirium, this Friday is set to see the highest number of UK departures since December 2019 – with more than 3,000 flights scheduled for the day. While flying is recovering to pre-pandemic levels, the scope for disruption is wide, from ground handling to air-traffic control strikes.