Can we claim for a missed onward flight due to delays?

Simon Calder answers your questions on travel warnings, Brexit passport rules and unstable booking companies

Friday 22 November 2019 15:56 GMT
Comments
Our Cape Town trip was more expensive due to matters out of our hands
Our Cape Town trip was more expensive due to matters out of our hands (Getty/iStockphoto)

Q Three weeks ago, my wife and I were booked a British Airways flight from Heathrow to Johannesburg. Due to a technical problem it was delayed by two-and-a-half hours. We had also booked (separately) an onward flight to Cape Town.

We had allowed a three-and-a-half hour gap between flights to give us plenty of time to transfer. Unfortunately due to the delay by we missed this connection and had to buy another flight to Cape Town. Can we claim any compensation from BA?

David McD

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in