Coronavirus: Will I get a refund for my Airbnb accommodation?

Simon Calder answers your questions on pandemic schemes, package holidays and the necessity of insurance

A reader was due to visit Bali this summer (Getty/iStock)

Q My flight to Bali from Cardiff in August was cancelled by Qatar Airways last week. We booked the flight with an online travel agent. The firm says it is processing a refund but it could take up to 12 weeks.

We had booked various accommodation with Airbnb but the company hasn’t extended its coronavirus cancellation policy yet. We’ve contacted the hosts who refuse to give full refunds until Airbnb updates that policy. The health secretary Matt Hancock has suggested that there will be no holidays this year for anyone in the UK. Can you advise on my situation and how you would approach it?

Liam H