WH Smith to open more than 120 new travel stores as sales surge

Boss Carl Cowling hailed ‘strong’ current trading and told shareholders performance was ‘ahead of expectations for the full year’.

Henry Saker-Clark
Thursday 20 April 2023 08:08 BST
WH Smith has revealed plans to open more than 120 new stores as resurgent travel demand helped sales rocket over the past six months (PA)
WH Smith has revealed plans to open more than 120 new stores as resurgent travel demand helped sales rocket over the past six months (PA) (PA Wire)

WH Smith has revealed plans to open more than 120 new shops after resurgent travel demand helped sales rocket over the past six months.

The retailer also saw profits more than double as it continues to shift its focus further towards airport and railway station shops instead of its traditional high street spots.

Boss Carl Cowling hailed “strong” current trading and told shareholders performance was “ahead of expectations for the full year”.

We have seen a strong performance in the first half of the year, further strengthening our confidence in the prospects of our global travel business

Carl Cowling, WH Smith

WH Smith said group revenues increased by 41% to £859 million for the six months to February 28, compared with the same period last year.

As a result, it also said pre-tax profits rose to £45 million from £18 million in the previous half-year.

WH Smith benefited from a strong rebound in passenger numbers after the easing of pandemic travel restrictions.

The group’s UK travel business saw sales jump by two-thirds to £314 million against the same period a year ago, making it the firm’s largest division.

Meanwhile, it saw high street sales edge 1% lower to £266 million.

Bosses of the group, which has been a mainstay on UK high streets, said its growing travel arm is set to represent over 70% of all revenues by the end of the year, as well as 85% of its profits.

Looking ahead, we are very well positioned to capitalise on the substantial growth drivers across our markets and we expect to make further good progress in the years ahead

Carl Cowling, WH Smith

The focus on travel is set to increase further, with the company confirming more than 120 new travel shops are earmarked to open, with 50 set to take open in the current half-year.

The pipeline of new shops will include significant investment to grow WH Smith’s North American business.

Mr Cowling, chief executive of the group, said: “We have seen a strong performance in the first half of the year, further strengthening our confidence in the prospects of our global travel business.

Current trading is strong and we are ahead of expectations for the full year

Carl Cowling, WH Smith

“Looking ahead, we are very well positioned to capitalise on the substantial growth drivers across our markets and we expect to make further good progress in the years ahead.

“Current trading is strong and we are ahead of expectations for the full year.”

The update comes a month after the retailer said it was hit by a cyber attack, with hackers accessing some workers’ data.

WH Smith said names, addresses, national insurance numbers and dates of birth of current and former UK staff may have been among the data breached but its websites and customer accounts were unaffected.

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