Unilever cheers sales volumes returning to growth as inflation cools

The global consumer goods business said its competitiveness was ‘disappointing’ and its ‘overall performance needs to improve’.

Anna Wise
Thursday 08 February 2024 09:40 GMT
Unilever has revealed its sales were boosted by higher prices but volumes returned to growth (Unilever/PA)
Unilever has revealed its sales were boosted by higher prices but volumes returned to growth (Unilever/PA)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Unilever, which makes hundreds of household brands, has revealed its yearly sales were boosted by higher prices and selling more products.

The global business behind brands including Ben & Jerry’s, Hellmann’s and Dove said, though, that its performance “needs to improve” as inflation has begun to cool.

Total underlying sales grew by 7% in 2023 compared with 2022.

This was driven by prices which rose 6.8% over the period while the volume of items sold crept up by 0.2%.

Our competitiveness remains disappointing and overall performance needs to improve

Hein Schumacher, Unilever's chief executive

It is the first time in more than a year that the company sold more products.

Its nutrition and ice cream brands, such as Magnum, Carte D’Or, Knorr and Marmite, saw the biggest price rises while the volume of sales declined, meaning people were paying more money for fewer items.

Unilever said inflation began to cool during the second half of the year from double-digit price growth in the first few months of 2023.

The multinational company said last year it was focusing on its 30 most profitable brands, which make up three-quarters of its turnover, as part of an “action plan” to boost growth and turn around its financial performance.

On Thursday it said it was “moving with speed and urgency” to transform the business.

Nonetheless, its underlying operating profit was up 2.6% to 9.9 billion euros (£8.45 billion) year on year.

Chief executive Hein Schumacher said: “Today’s results show an improving financial performance, with the return to volume growth and margins rebuilding.

“However, our competitiveness remains disappointing and overall performance needs to improve.”

The company said it was losing out to private labels in Europe and super-premium products in North America, and its competitiveness in the market was not good enough.

“We are working to address this by improving our execution to unlock Unilever’s full potential,” Mr Schumacher added.

“We are at the early stages of this work and there is much to do, but we are moving with speed and urgency to transform Unilever into a consistently higher performing business.”

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in