Online retail sales slip in June as shoppers return to high street

The IMRG Capgemini online retail index for June revealed a 14.1% slump in online sales for the month, against the same period last year.

Henry Saker-Clark
Tuesday 13 July 2021 16:56 BST
Online shopping
Online shopping (PA Wire)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Online retail sales slid last month as customer spending was diverted back to the high street following the reopening of stores, according to new figures.

The IMRG Capgemini online retail index for June revealed a 14.1% slump in online sales for the month, against the same period last year.

It represented the steepest drop in the history of the index, for the second month in a row.

The report, which tracks the online sales of 200 major retailers, revealed a 4.6% decline against May’s figure as Covid-boosted online spending habits retracted slightly.

The steep fall is a strong indication that consumer confidence is growing to get back out on the high street as lockdown eases and the vaccine rollout continues

Chris Long, Capgemini

Chris Long director of retail consulting at Capgemini, said: “The steep fall is a strong indication that consumer confidence is growing to get back out on the high street as lockdown eases and the vaccine rollout continues.

“We can expect this shift in spend between online and the high street to continue, with retailers grappling demand swings and stock challenges across channels to ensure availability for consumers as their shopping habits change.

“Looking ahead it’s going to be interesting to see how July 19 ‘Freedom Day’ impacts online spend. Although most restrictions will be eased for the high street, there is a potential for an increase in self-isolation numbers from track and trace, which could slow the decline in online demand as many rely on home delivery.”

The data showed that almost all retail categories saw declines, apart from clothing, beer and wine, and garden items.

England’s exploits at Euro 2020 helped to drive strong beer and wine sales, which jumped by 52% in the last week of the month, which included England’s victory over Germany.

Average Basket Volumes (ABV) were also significantly higher than this time last year despite the reduction in activity.

Andy Mulcahy, strategy and insight director at IMRG, said: “Growth rates are confusing at the moment – historically low due to tough year-on-year comparators and easing of restrictions, though volumes remain very high – but some metrics are more reliable, such as the overall ABV.

“While there was hardly any increase in ABV between 2019 and 2020, it has shot up across 2021 so far; in June 2021 it was 62% higher than June 2020.”

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in