HBO subscribers frustrated after House of the Dragon premiere crashes app for thousands
Malfunction affected users attempting to watch on Fire TV devices
Your support helps us to tell the story
This election is still a dead heat, according to most polls. In a fight with such wafer-thin margins, we need reporters on the ground talking to the people Trump and Harris are courting. Your support allows us to keep sending journalists to the story.
The Independent is trusted by 27 million Americans from across the entire political spectrum every month. Unlike many other quality news outlets, we choose not to lock you out of our reporting and analysis with paywalls. But quality journalism must still be paid for.
Help us keep bring these critical stories to light. Your support makes all the difference.
Thousands of HBO Max subscribers were left frustrated on Sunday night (21 August) when the app crashed on Fire TV devices.
The hugely anticipated Game of Thrones spin-off debuted on HBO in the US, arriving simultaneously on HBO Max. In the UK, the series is available to stream on Sky and NOW.
However, shortly after the series was made available, a number of fans shared on Twitter that the app had crashed and left them unable to watch.
It is presumed that the technical malfunction is related to the high volume of users attempting to stream the premiere.
However, in a statement, HBO claimed that the problem affected only a “small portion of users” using the app on Fire TV devices.
“House of the Dragon is being successfully viewed by millions of HBO Max subscribers this evening,” HBO said in a statement (per The Hollywood Reporter).
“We’re aware of a small portion of users attempting to connect via Fire TV devices that are having issues and are in the process of resolving for those impacted users.”
The outlet also cites DownDetector.com as suggesting that the outage affected at least 3,000 viewers.
You can click here to read The Independent ’s review of the House of the Dragon series premiere.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments