Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Glastonbury Festival announces major change to ticket-buying process ahead of sale

Change requires fans to be ready and online before the sale opens or risk being added to the back of a queue

Roisin O'Connor
Tuesday 05 November 2024 12:47 GMT
Comments
Sugababes perform Ugly at Glastonbury 2024

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Glastonbury Festival organisers have announced a change to the ticket-buying system for 2025, with the introduction of a queue.

The change was confirmed on Tuesday 5 November, ahead of the sales on 14 and 17 November.

“The booking process itself for 2025 will be the same as in previous years, however, the way in which you join the booking process is changing,” a statement on the Glastonbury website said.

Rather than refreshing the holding page to attempt to access the booking page, this year, when the ticket sale begins (at 6pm or 9am respectively) everyone who is already on the glastonbury.seetickets.com page will randomly be assigned a place in a queue to access the booking process.”

The statement said that anyone who logs on once the sale has started will automatically be added to the back of the queue, “so it’s important to make sure you are online and ready at least a few minutes before the sale opens”.

Ticket-holders pour into Worthy Farm at Glastonbury 2024
Ticket-holders pour into Worthy Farm at Glastonbury 2024 (Getty Images)

Once people are in the queue, a progress bar will indicate how close they are to reaching the booking page.

Glastonbury fans are asked not to refresh the page or use multiple devices or tabs, or they risk losing their place in the queue.

Once they reach the front of the queue, they will be asked to enter the registration number and postcode for the lead booker and up to five other people for whom they are attempting to book tickets.

Ticket-buyers are given 10 minutes to complete the page before their session expires, however, tickets are not allocated at this point.

The Pyramid Stage during Coldplay’s headline performance at Glastonbury 2024
The Pyramid Stage during Coldplay’s headline performance at Glastonbury 2024 (PA Wire)

They will then be asked to check the names of the people they’re booking tickets for, as these cannot be changed once they proceed with the booking.

Amazon Music logo

Enjoy unlimited access to 100 million ad-free songs and podcasts with Amazon Music

Sign up now for a 4 month free trial (3 months for non-Prime members)

Sign up
Amazon Music logo

Enjoy unlimited access to 100 million ad-free songs and podcasts with Amazon Music

Sign up now for a 4 month free trial (3 months for non-Prime members)

Sign up

Once all the information is confirmed, fans will be asked to proceed to the payment page, which will ask them to confirm a billing address and payment information, along with accepting the terms and conditions before completing checkout within the allotted time.

Fans are also warned not to minimise or click away from the tab at this point. Tickets will not be allocated until payment has been processed.

Ticket and coach travel options will go on sale at 6pm (GMT) on Thursday 14 November, while the general admissions tickets sale will take place at 9am (GMT) on Sunday 17 November.

Tickets for the festival will be sold exclusively at glastonbury.seetickets.com .

Fans can book up to six tickets per transaction by paying a £75 deposit per person when the sale begins, plus coach fare if they are booking a ticket + coach travel option.

The remaining balance is then payable in the first week of April 2025 from 9am BST from Tuesday 1 April until 11.59pm BST on Monday 7 April.

Registration for tickets closes at 5pm GMT on Monday 11 November.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in