Letter: Enviable America?

Richard Holdrup
Friday 12 November 1999 01:02 GMT
Comments

Sir: I wonder if John Gummer has ever set foot in a Wal-Mart store (Comment, 4 November)?

The public certainly has a right to know where retailers procure their goods, but they also have a right to reasonable prices, service-orientated staff and a pleasant shopping environment. Wal-Mart provides all of these in spades, which is why it is so popular. Despite great improvements in recent years, British retailers still have a very long way to go. Perhaps Mr Gummer prefers ill-informed staff, badly designed stores and high prices - but maybe he just never does his own shopping.

He claims that Wal-Mart will destroy the British high street, as he implies it has done in the US. In fact, US high streets (downtowns) were destroyed long before Wal-Mart became successful, by the rise of edge-of-town shopping malls, which continue to thrive.

RICHARD HOLDRUP

Racine, Wisconsin

USA

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