WhatsApp update stops hackers being able to find your phone by calling it

Change is second update aimed at stopping calls being used as a way to track people down

Andrew Griffin
Wednesday 08 November 2023 18:56 GMT
Comments
(AFP via Getty Images)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

A new WhatsApp feature could stop people from being found through phone calls, the company has said.

The tool, named “Protect IP Address in Calls”, is aimed at letting people ensure that they do not give away unwanted information to the people who call them up.

At the moment, WhatsApp calls are made in one of two ways: peer-to-peer or through WhatsApp’s servers. The new setting allows users to choose between them to ensure that they are able to keep information private.

Peer-to-peer calling works as it sounds: the two phones are directly in contact. That usually allows for better call quality, but means that the two phones need to know each other’s IP address.

If calls are instead relayed through WhatsApp’s servers, it means that the IP address can be kept secret. That address could potentially be useful to hackers or other malicious cyber criminals, since it can be used to work out a person’s general location or their internet provider.

Now users can choose to use the new feature and always have their calls sent through WhatsApp’s servers and protect their IP address. WhatsApp cannot intercept those calls even when they go through its servers since they are end-to-end encrypted.

WhatsApp stressed that the new feature is aimed at their “most privacy-conscious users”. It may lead to less fast connections and lower quality calls, for instance.

The new update follows another, released over summer, which WhatsApp refers to as “Silence Unknown Calls”. That stops phone calls from unknown numbers from even getting through to your phone – which means that it will not only limit spam and other annoying calls, but will also keep people cyber attacks, WhatsApp said.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in