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Oasis fans feel anger and frustration after ‘nightmare’ of securing tickets

Some fans looking to secure tickets to see Oasis at their reunion tour in 2025 were deemed to be bots or waited in long queues.

Sarah Ping
Saturday 31 August 2024 20:25 BST
George Buka, an Oasis fan from Southend-on-Sea, described his ‘nightmare’ at trying to purchase tickets for the band’s reunion tour via Ticketmaster (George Buka)
George Buka, an Oasis fan from Southend-on-Sea, described his ‘nightmare’ at trying to purchase tickets for the band’s reunion tour via Ticketmaster (George Buka)

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Die-hard Oasis fans trying for tickets to see the band’s reunion tour in 2025 have shared their “nightmare”, “frustration and anger” after missing out.

General tickets went on sale for the band’s comeback tour at 9am on Saturday for those in the UK and 8am for fans in Ireland.

Fans vented their frustration at Ticketmaster after being kicked out of the queue or being told they were deemed to be bots, which prevented them from purchasing tickets to see Noel and Liam Gallagher perform together once again on the same stage.

Long-time fan, Scott McLean, 28, tried for tickets to see Oasis in Dublin next year.

Ticketmaster don't have the facilities or capacity to run this kind of event

George Buka, Oasis fan

The data analyst from Belfast, Northern Ireland, logged into his account on the ticket-selling website at 7.30am on Saturday ahead of Irish sales opening at 8am.

He was in a queue of 20,000 for about 30 minutes before selecting four tickets to see the band’s show at Croke Park.

However, his browser began buffering for half an hour as he tried to make the purchase, prompting him to contact the Ticketmaster customer service account on X, formerly Twitter, for advice.

“I followed their advice, cleared my cookies and cache on my browser and then it kicked me out completely. It just came up to that error screen after I followed their guidance,” he told the PA news agency.

“I had to rejoin the queue and I ended up about 700,000 places worse off after following their guidance.”

He said he feels “frustration and anger, not much more than that”, adding: “It’s just tickets for a concert after all, but I really wanted to go.”

Meanwhile, George Buka, 35, from Southend-on-Sea, Essex, attempted to buy tickets to see Oasis in the UK and described his experience on Ticketmaster as a “nightmare”.

“It’s been an absolute nightmare of an experience. I’ve been doing it since 8am this morning, you have to queue in order to join the queue, you can’t log in,” he told PA.

“They don’t have the facilities or capacity to run this kind of event. But it’s not the first time Ticketmaster has made it difficult for fans to try and buy tickets.”

I had to rejoin the queue and I ended up about 700,000 places worse off after following (Ticketmaster's) guidance

Scott McLean, Oasis fan

Mr Buka, who began waiting at 8am on Saturday, said he faced long waiting times in queues, website crashes and failed log-ins.

He added: “One of my sessions was suspended because they thought I was a bot. I only had one tab open and then I finally was able to join a queue at about 10am.”

He is concerned tickets have been purchased for the purpose of being resold at a higher rate via third-party ticket providers.

“If you go on other websites, even though Oasis said it wouldn’t be happening, people will still find a loophole,” Mr Buka said.

“The touts, the influencers, they’ll find a way of getting to the show and just absolutely kill the music industry day.

“I really wanted to go, but it’s just ruined my morning now.”

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