Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

James Moore: Waitrose already looks like an Olympic winner

James Moore
Tuesday 26 June 2012 22:45 BST
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Outlook When chief executives bemoan the Olympics and the Diamond Jubilee in the same quote you know there's trouble afoot.

Ocado's Tim Steiner did just that alongside yesterday's half-year results and £90m disappeared from the company's market value quicker than a warehouse full of asparagus offered to its largely well-heeled customers at half price. An over-reaction? After all, the company made a (small) profit and largely met analysts' expectations. If British athletes react similarly to Ocardo's investors to a bit of temporary adversity there'll be precious little for the home team to cheer this summer.

But maybe Ocardo's panicky investors have the right idea. What worries them is whether Ocado can grow sales sufficiently to leave a sustainably profitable business.

One-off events like the Olympics and the Jubilee would appear to make that question difficult to answer because of the disruption they might cause to trading.

But then such disruption can be created by all sorts of things. Even the weather (look out for this in next year's excuse).

Ocado's problems are long term and structural. Attracting consumers from beyond its well-heeled base at a time of austerity for starters. Even if it matched Aldi's prices they might not come. Because if they want cheap (and right now who doesn't), Aldi is where most of them will think to go.

Then there's the growing threat of one-time partner Waitrose. Ocado still sells a lot of its range (although it is battlling to build its own brand) but the former is now free to compete within the M25 as their civil partnership steadily unwinds.

Guess what: Waitrose is currently carpet bombing commercial radio with ads offering £75 off customers' first five internet orders. And there's no moaning about the Olympics from that quarter.

Which is perhaps why trade journal Retail Week awarded it a gold medal as the grocer most likely to benefit from the Games.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in