Xbox Series X: Microsoft says it was able to ship more consoles than expected even as shortage continues

Andrew Griffin
Wednesday 27 October 2021 10:22 BST
Comments
(Ian Gavan/Getty Images for Xbox UK)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Microsoft says it has been able to ship more new Xboxes than it expected – despite the ongoing issues with buying one at all.

As with the PlayStation 5, the new Xbox Series X and S have been nearly impossible to buy since they were released almost a year ago. A range of problems – including the ongoing chip shortage making them hard to make, and lockdowns increasing demand – have meant that the consoles rarely appear and often go out of tock as soon as they do.

But Microsoft says that even in the context of those issues, it had managed to do better than it expected with shipping consoles to customers.

“We were able to ship more Xbox Series X and S consoles than expected even as demand continues to exceed supply,” said Amy Hood, Microsoft’s chief financial officer, in a call with investors after the company released its latest results.

The high demand for the console has helped make vast sums of money for Microsoft. Hardware revenues were up 166 per cent in the most recent quarter, it said, continuing a year of strong growth.

As a whole, gaming revenues were up 16 per cent. But that came amid some struggle in other parts of Microsoft’s gaming business to match the interest in the hardware: services, such as the Xbox Game Pass, grew much more slowly.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in