WhatsApp not connecting? Facebook gives update as Instagram and more apps stop working

Andrew Griffin
Monday 04 October 2021 19:56 BST
Comments
Facebook, Instagram and WhatsApp all go down in major outage
Leer en Español

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Facebook says it is aware of the ongoing issues with its site and is working to fix them.

The Facebook app, as well as Instagram and WhatsApp, have all stopped working in a widespread and major outage.

A company spokesperson said that it apologised for the problem but gave no indication of why the outage began or how long it might take to fix.

“We’re aware that some people are having trouble accessing our apps and products,” spokesperson Andy Stone said on Twitter. “We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

:: Read our live coverage of the outage here ::

The same statement was posted shortly after on the official Facebook Twitter page.

Instagram also shared a similar update.

“Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them,” it wrote on its communications page. “Bear with us, we’re on it!”

To sign up to our breaking email alerts click here

And WhatsApp also updated users through its official Twitter account.

“We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible,” it said.

“Thanks for your patience!”

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in