Xbox Live down: Servers not working leaving players unable to get into games

Outage comes as many players are stuck at home practising social distancing

Andrew Griffin
Sunday 15 March 2020 22:32 GMT
Comments
Xbox live down

Your support helps us to tell the story

This election is still a dead heat, according to most polls. In a fight with such wafer-thin margins, we need reporters on the ground talking to the people Trump and Harris are courting. Your support allows us to keep sending journalists to the story.

The Independent is trusted by 27 million Americans from across the entire political spectrum every month. Unlike many other quality news outlets, we choose not to lock you out of our reporting and analysis with paywalls. But quality journalism must still be paid for.

Help us keep bring these critical stories to light. Your support makes all the difference.

Xbox Live has stopped working, leaving gamers unable to play.

Outages on the console's online service are especially dramatic because they leave players unable even to sign in and play games.

The problems come as more players than usual are at home practising social distancing to avoid spreading coronavirus, and so the outage probably hit even more players than usual.

Microsoft's Xbox Live status page appeared to be affected by the outage, leaving players unable to even check whether the service was down.

But the company confirmed the problems in a tweet and tens of thousands of people complained that they had been left unable to get onto the service.

"We understand some users may be experiencing errors with sign in or matching making on Xbox Live, and are currently investigating," the official Xbox support page posted.

Outage tracking website Down Detector showed a vast number of issues.

Most of the issues were seen in the UK and US, though that might simply be a consequence of timezones meaning that players from those area are most likely to be online.

Problems began around 9pm UK time, according to Down Detector.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in