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British people spend over £680 million every year fixing broken phone screens, survey claims

Research shows majority of Britons would prefer new phone which is reliable and resistant over one with improved hardware

Richard Jenkins
Thursday 13 September 2018 15:40 BST
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Phone accessory brand Mous, who commissioned the survey, will fly to Sydney to drop-test the latest iPhones with their cases
Phone accessory brand Mous, who commissioned the survey, will fly to Sydney to drop-test the latest iPhones with their cases (Rex)

Clumsy Britons have spent over £680m every year fixing broken phone screens, according to research.

A poll of 2,000 mobile phone owners found 53 per cent have paid £30 or more to fix their phone in the last year.

With an estimated 42.7 million smartphone users in the UK, this adds up to a colossal amount.

The study also found more than a third are currently carrying a broken, smashed or damaged phone.

Over half have damaged or irreversibly broken their phone in some way over the last three years.

The study was conducted by British phone accessory brand Mous, whose co-founder James Griffith said: “We get a lot of stories from customers and we’ve really heard it all.

“Phones dropped from roller-coasters, run over by trucks, stolen and dropped from trees by monkeys in the jungle, the stories are just endless.”

German student patents a phone case that detects when it’s falling and deploys springs to prevent breaks

According to the research the most common way of damaging phones was through dropping them.

The majority of Britons now say they would rather have a new phone that was reliable and resistant, rather than one with improved hardware.

As well as the monetary loss, a broken phone can also be disastrous for personal reasons, as millions store important work or personal documents on their handset.

A huge 57 per cent of Britons have lost personal photos or important files due to broken mobiles.

SWNS

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