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Broadcasting watchdog Ofcom received 2,717 complaints after Jon Snow said he had “never seen so many white people in one place” while broadcasting from a pro-Brexit protest, making it the most-complained about TV moment of 2019.
Snow was presenting Channel 4 News live from the march in Westminster on 29 March at the time he made the comment.
The veteran broadcaster was found not to be in breach of Ofcom’s code, as his comments were “factually accurate” and did not use “negative or pejorative language, tone, intent, or implication”.
In a list of programmes with the most complaints over the past decade, Ofcom also revealed Celebrity Big Brother was right at the top of the list.
An episode of the TV show prompted 25,327 complaints to be made between 30 August and 1 September 2018, during an incident involving two contestants.
Show all 20 1 /20The best UK TV shows of every year this century The best UK TV shows of every year this century 2000: Big Brother After endless tawdry seasons dominated by kitchen-sink bustups and diary-room rants, it’s easy to forget how revolutionary Big Brother was when it arrived at the dawn of the new century. Adapted by Netherlands production company Endemol from its already notorious Dutch hit, Big Brother was a grand social experiment repurposed for prime time. Random individuals were plucked from obscurity and forced to share a glorified Portakabin for a month. Overnight, heroes and villains were created. And, when Celebrity Big Brother came along in 2001 (Jack Dee the first winner), the vaguely famous jumped at the opportunity to humiliate themselves too. After it moved to Channel 5 in 2011, the law of diminishing returns kicked in and it was announced that this year’s Big Brother was to be the last, leaving us with memories good, bad, hilarious and disturbing.
Channel 4
The best UK TV shows of every year this century 2001: The Office Alan Partridge had arguably beaten Ricky Gervais to the punch in exploring the tragicomedy of life as a middle-aged man labouring under delusions of cool. But as World’s Hippest Boss David Brent, Gervais (with co-writer Stephen Merchant) perfected the art of making us cringe and laugh in the same heartbeat. Using the fly-on-the-wall documentary style of the period, The Office was also the arguably the first workplace sitcom to capture the soul-shrivelling tedium of sitting at a desk all day, nothing but your fag break to look forward to. And there was a genuinely affecting romantic arc, as besotted colleagues Tim (Martin Freeman) and Dawn (Lucy Davis) overcome impossible odds – ie Dawn’s idiot fiancé – to be together.
BBC
The best UK TV shows of every year this century 2002: Top Gear It would end in a punch-up over a cold-meat supper, but when Jeremy Clarkson and producer Andy Wilman rebooted the BBC’s creaky motoring show as a lad mag in TV form, they were doing something genuinely revolutionary. Top Gear was TV for Blokes that wasn’t in the least apologetic about it. Cyclists were jeered at, expensive cars driven at speed, single-entendres dropped like breadcrumbs at a pigeon convention. Top Gear quickly became BBC’s global cash-cow. The audience spanned continents and, at its peak, the franchise was worth an estimated £50m annually to the corporation. Clarkson and co-presenters Richard Hammond and James May left under a cloud when Clarkson lamped one of his crew in 2015. Top Gear has since struggled to replace the dynamic trio. Cheeky duo Freddie Flintoff and Paddy McGuinness were recently unveiled as the latest strapping in for a test drive. We wish them well – perhaps in vain.
BBC
The best UK TV shows of every year this century 2003: Peep Show Step aside David Brent. If The Office made us glance away in embarrassment, David Mitchell and Robert Webb’s two-hander had audiences doubled over wincing. With the laconic comedians playing housemates and straight men to one another, Peep Show was embarrassment comedy at its finest and starkest – a buddy movie as scripted by Samuel Beckett.
Channel 4
The best UK TV shows of every year this century The X Factor (2004) We’ve long since stopped caring but there was a time The X Factor loomed large in the national conversation. At its peak, the talent show ran from the sublime to the ridiculous – or, to put it another way, from One Direction to Jedward. It minted genuine stars – the aforementioned 1D – and gave us a lifetime supply of sob stories. The greatest TV villain of the 2000s, moreover, was early-period Simon Cowell, who, merely by frowning, could crush the dreams of a 15-year-old ingenue.
ITV
The best UK TV shows of every year this century 2005: The Apprentice Where the original New York-set Apprentice featured a pre-Apocalypse Donald Trump and legions of shiny-toothed Americans, the British version was something else entirely. With contestants’ patter drifting between conventional English and the glossary of self-help business manual, The Apprentice interwove comedy and drama like no other reality show. Whether the “candidates” were trying to buy a bucket of eels for a fiver off a recalcitrant fishmonger or shrinking before Alan Sugar’s stubby finger of doom, The Apprentice was – and largely remains – consistently amusing. Here was a reality show that reminded us nothing is quite so ridiculous as an ordinary person shoved unprepared before the cameras.
BBC
The best UK TV shows of every year this century 2006: Life on Mars It was always widely understood the Seventies were rubbish – a blur of Ford Capris, smoke-filled rooms and sexist “banter”. But Life on Mars, with John Simm as a Manchester policeman sent (or so it seemed) 30 years back in time, brought the era of a three-day week and Bovril for supper grippingly to life. It also gave us one of the great TV antiheroes in detective Gene Hunt (Philip Glenister).
BBC
The best UK TV shows of every year this century 2007: Skins “Yoof” drama finally exorcised the ghost of Grange Hill. Chronicling the ups and downs of teenage friends in Bristol, Skins unflinchingly unpacked issues such as substance abuse, sexual identity, bullying and mental illness. By daring to show adolescence as it was lived – rather than as how adults wished to remember it – father-and-son writers Bryan Elsey and Jamie Brittain had sparked a low-key revolution. Skins also served as a star factory, with Nicholas Hoult and Dev Patel among its cast.
Channel 4
The best UK TV shows of every year this century 2008: The Inbetweeners As if to countercheck Skins’ gritty portrayal of teendom, Damon Beesley and Iain Morris’s The Inbetweeners brought a charming bawdiness to its portrayal of pubescent derring-do. Will, Simon, Neil and Jay were virginal young men at a hard-knocks comprehensive, their lives an obstacle course of cruel teachers, aloof girls and oblivious parents. The Inbetweeners would never win awards for subtly, but for all its crudeness, the show’s heart was always in the right place, and in the end it was its sweetness that made it beloved.
Channel 4
The best UK TV shows of every year this century 2009: Red Riding Future Spider-Man Andrew Garfield became enmeshed in a web of murder and secrets in darkest Seventies Yorkshire in this riveting adaptation of David Peace’s Red Riding quartet of novels. As with the source material, the feature-length miniseries portrayed Yorkshire’s West Riding as a baroque backwater, sustained by rumour and lies. And the paedophile plot at the heart of the story was horrifically fleshed out as we left behind Garfield’s cub reporter Eddie Dunford in 1974 and moved on to the Eighties. Here, Paddy Considine and Mark Addy, skirting the real-life story of the Yorkshire Ripper, played outsiders stumbling upon a skin-crawling conspiracy.
Channel 4
The best UK TV shows of every year this century 2010: Sherlock It was elementary the Benedict Cumberbatch-Martin Freeman caper would make our shortlist. Despite the present-day setting, Cumberbatch’s Sherlock was almost definitive – his Baker Street detective at once aloof, amused (and amusing) and also faintly ridiculous. Steven Moffatt and Mark Gatiss sent Holmes and Watson on ever more convoluted adventures and in the end even the two stars would appear to be a bit fed up with the fandango. But early on, and with Conan Doyle’s source material to work from, Sherlock was sublime.
BBC
The best UK TV shows of every year this century 2011: Black Mirror What would happen if a prime minster were to be intimate with a pig? It’s an unlikely question with which to kick off what would eventually become a multimillion-pound Netflix franchise. But such was the scatalogical manner with which Charlie Brooker’s Black Mirror announced itself. Initially operating on a modest Channel 4 budget, the anthology series portrayed the future and the present as dreary dystopias, in which technology ensured there were no secrets, except for the ones we kept from ourselves.
Channel 4
The best UK TV shows of every year this century 2012: Line of Duty Jed Mercurio’s first proper blockbuster gave us cops investigating cops within the Met’s anti-corruption unit. Martin Compston’s DS Steve Arnott, Vicky McClure’s DC Kate Fleming and Adrian Dunbar’s Superintendent Ted Hastings were our entry into a world of lies, betrayal and paranoia. Lennie James, Keeley Hawes and Thandie Newton were among those playing friends and foe (occasionally both at once) across four absorbing series (with a fifth due in 2019).
BBC
The best UK TV shows of every year this century 2013: Broadchurch David Tennant, Olivia Colman and future Doctor Who Jodie Whittaker headed the top-rank cast – but the true star was the haunting fictional town from which the series took its name. A child was killed amid the ghostly splendour of Dorset’s Jurassic Coast and as detectives Hardy (Colman) and Miller (Tennant) investigated, they uncovered buried secrets and evil lurking behind the seaside bliss.
ITV
The best UK TV shows of every year this century 2014: Happy Valley Proving there is life after Coronation Street, Sarah Lancashire put in a bravura turn as Sgt Catherine Cawood, a no-nonsense police officer with a tragic family history (daughter dead by suicide, sister a recovering drug addict). This was a jumping-off point for a exploration by series creator Sally Wainwright of the dark side of rural Britain. Week by week, the outwardly idyllic setting of Wainwright’s native West Yorkshire was revealed to be a viper’s den of deceit, murder and sexual violence.
BBC
The best UK TV shows of every year this century 2015: Poldark This luscious reboot of a largely forgotten Seventies costumed romp gained immediate acclaim for its spectacular views. But while audiences understandably swooned over Aidan Turner’s epic combination of pecs and three-cornered hat, the swooning Cornish backdrop didn’t do any harm either. Eleanor Tomlinson and Heida Reed filled out the cast. And if the suspicion lingered that many diehard fans were watching simply in the hope moody copper magnate Ross Poldark (Turner) would once more whip off his shirt, this tale of mercantile skulduggery and romantic rivalry was still neatly drawn and deftly acted.
BBC
The best UK TV shows of every year this century 2016: The Night Manager A turbo-charged le Carré adaptation fit for the Daniel Craig James Bond era. Tom Hiddleston charmed and swaggered as hotel concierge-turned-intelligence operative Jonathan Pine while Hugh Laurie devoured the scenery in huge chunks as amoral arms dealer Richard Onslow Roper. The Night Manager was in the end largely a triumph of surface sheen over deep storytelling – the plot was not un-stodgy – but how this small-screen blockbuster sparkled.
BBC
The best UK TV shows of every year this century 2017: Blue Planet II It took David Attenborough and the BBC Natural History Unit to wake us up to the devastating impact on the oceans of single-use plastics. But even aside from its stark environmental message, this breathtaking exploration of the aquatic teeming multitudes was compelling. The world beneath the waves revealed to be an alien realm as spectacular as any sci-fi epic.
BBC
The best UK TV shows of every year this century 2018: Bodyguard The plot had more holes than a Swiss cheese festival and Richard Madden wore the same clenched expression throughout. Still, Mercurio’s political thriller felt like a huge leap forward for British drama. It was cool and sexy – and that’s even taking into account the cringeful love scenes between Madden’s special protection officer David Budd and Keeley Hawes as the morally ambiguous government minister he was tasked with protecting.
BBC
The best UK TV shows of every year this century 2019: Fleabag Phoebe Waller-Bridge was toast of the 2019 Emmys, with series two of Fleabag bagging gongs for, among other things, best comedy series, outstanding lead actress and outstanding writing. Acclaimed both sides of the Atlantic it has catapulted her to the a-list of comedy talent (see her $50m deal with Amazon). But behind it all was the humane and hilarious return of the writer/actor’s titular heroine and the emotional whirlpool into which she is plunged after an encounter with Andrew Scott’s “hot Priest”.
BBC
In the episode, ex-Emmerdale actress Roxanne Pallett claimed she had been punched by housemate Ryan Thomas, which she later said was “massively wrong”.
Loose Women on ITV came in second, garnering almost 8,000 complaints over a heated interview with guests Kim Woodburn and Colleen Nolan .
Viewers said Woodburn was being bullied by the panel and Nolan, which ITV rejected.
Tony Close, Ofcom’s director of content standards, said the amount of complaints a programme receives does not necessarily mean it has broken broadcasting rules.
He noted the most contentious programmes in the past decade were reality shows, due to the “rise of social media”.
“In a time of political change, social media has also shaped increasingly passionate debate around news coverage,” Mr Close added.
This year, Ofcom found that its broadcasting rules were broken 55 times and the watchdog revoked two broadcasting licences due to concerns around hate speech.
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