I stowed away in a ship from Sudan to come here. But it's like a prison

It was a story that shocked the nation – a family of failed asylum-seekers jumping to their death. But what's life like for the residents of the bleak estate on the outskirts of Glasgow? Jonathan Brown visits the crumbling towers of Red Road to find out

From the flat Nour Osman Nour Bush occupies on the 29th floor of 10 Red Road, he has plenty of time to gaze on the sweeping panorama across the rooftops of Glasgow to the Trossachs beyond.

But he does not find the view inspiring; it merely underlines his sense of being trapped in an alien land that does not want him. "It is like being in prison," says the 32-year-old former accountancy student who stowed away in a sweltering container ship from his native Sudan after he claims he was beaten while in jail for dabbling in opposition politics.

As a member of the Zaghawa tribe, a marginalised African group that has been drawn into Darfur's genocidal conflict between black and Arab, he chose to put his trust in the people-smugglers. Funded by the proceeds from the sale of his mother's gold jewellery he sought refuge in Britain where he arrived hidden in the back of a lorry in 2007. But, like 70 per cent of those who seek permission to stay, his asylum application was turned down. Two months ago, his £35-a-week allowance was stopped and he has been told to leave the sparsely furnished flat he shares with a fellow Sudanese.

He is now waiting and wondering what will happen next. "I am getting older and older and my life will finish and nothing good will have happened. I have never had a job. I will never get married or have children. You see people all around you with these things and I have nothing."

It is a story typical of many whose long odyssey escaping the world's trouble spots has brought them to the grim housing estate off Petershill Drive on the outskirts of Glasgow. Here, last Sunday, Serguei Serykh, his wife, Tatiana, and their 19-year-old stepson Stepan, who had just been told they were not welcome to stay in the UK and ordered to leave their temporary accommodation within 21 days, smashed their way through the anti-suicide meshing of their balcony and leapt to their deaths on Red Road, 150ft below.

Official sources say the Serykhs' deaths are a result of the father's paranoid delusions, campaigners for the rights of asylum-seekers are demanding a full public inquiry. They say the tragedy highlights the deep sense of hopelessness of those caught in the system. Like many others last Sunday, Mr Bush heard the Serykhs' screams and rushed to look. The effect on the community here in the Sightburn area of Glasgow, where more than 60 languages are spoken by the inhabitants of this crumbling and soon-to-be demolished world, has been profound.

Feelings of self-harm appear prevalent among the young men in their 20s and 30s who are forbidden from working although some are skilled professionals. They may attend college and travel by bus but struggle to integrate beyond the confines of their nationality groups within the flats. It is an atmosphere in which fears can easily take over. As we sip tea in the bare surroundings, the beige woodchip walls unadorned by pictures or photos, the only decoration a plastic elephant on top of an old-fashioned television found dumped in the streets below, Mr Bush says he still bears the scars from where his feet were beaten while in jail and he was forced to stand for hours on hot stones in the boiling sun.

He cites the case of Adam Osman Mohammed, highlighted in The Independent last year, who returned to Darfur under a government repatriation scheme where he was shot dead in front of his wife and four-year-old son. "It makes me 100 per cent scared," he says. "I can't sleep at night because I do not feel that I am in a safe place. I feel like I am going to be sent back to Sudan and the government will arrest me at the airport and they will kill me. I wake up three times every night and have bad dreams in my head. I have thought about suicide many times."

The fear of return is compounded by the crushing boredom that envelopes the estate and the ever-swirling rumours that circulate by text and word of mouth among the listless young men. "I have nothing to do all day," says Mr Bush. "I am just sitting in the flat. I like to watch football and maybe read a newspaper. Sometimes I go out for a walk but I can't sit here 24 hours a day."

It can scarcely have been the outcome envisaged by the post-war Glasgow City councillors that their futuristic vision of modern living would one day become the sink estate for the world's dispossessed. Now earmarked for demolition, the eight high-rise blocks in their day were the biggest social housing complex in western Europe, the highest buildings in the city, much sought-after by people escaping the overcrowded slum tenements.

But decline was swift and, by the 1980s as the heroin epidemic took grip in Glasgow, no one wanted to live at Red Road. Today the tower blocks may be the subject of artworks and even a critically acclaimed film but their days are numbered and the first will be torn down in May.

Glasgow has taken in more than 2,000 asylum-seekers each year since 2000 under the Home Office policy designed to alleviate pressure on London and the South-east by diverting asylum seekers to different parts of the country.

There are said to be 5,000 asylum-seekers in Glasgow. But Robina Qureshi, executive director of the charity Positive Action in Housing, says the strategy has short-changed the weakest in society. "The government policy in the UK was to put them [asylum-seekers] in the places that no one else wanted under the assumption that no one would complain."

Many of those who arrive at the offices of the charity in the centre of Glasgow are seeking advice or a grant from an emergency relief fund that needs constant replenishing. The clients are not just poor, they are "beyond poor", she says. Cut off from all benefits yet inhabiting an "invisible" world where they are supposed to give up their long-term claim to asylum and simply return home, they have slipped off the radar.

A study by the London School of Economics last year suggested there may be as many as 500,000 failed asylum-seekers still living in the UK, thousands in Glasgow, though no one knows exactly how many.

The first wave of asylum-seekers to come to the city at the turn of the millennium immediately encountered tensions in the poor, white working-class communities where the were placed. In August 2001, 25-year-old Kurd, Firsat Dag, was stabbed to death in Sighthill, another dispossessed area next to Springburn and cut off from the rest of the city by the thundering urban motorway.

Aware that creating high concentrations of asylum-seekers made them vulnerable, today the population is dispersed in all areas of the city, although obvious pockets remain, as does the spectre of violence. Assad, like Firsat Dag is an Iraqi Kurd. He paid $10,000 to travel to Britain in a lorry from his home in Kirkuk three years ago. Like Mr Bush, he too has had his application for asylum turned down and has been ordered to leave his flat on the 28th floor of one of the Red Road blocks.

Assad is angry. "You come to my country and take oil," he says, his sunken eyes gleaming with rage. "Why do you tell me to go back to Iraq? I come here and you call me black-haired bastard," Lifting his shirt, the 26-year-old former mechanic shows off six livid puncture wounds and he has another in his head, the result, he says, of being attacked last January near the Red Road estate.

Assad does not know the identities or nationalities of his attackers but his lungs filled with blood and he required an emergency transfusion. "Ten more minutes and I would be dead," he says. "Now I am very sick and I have headaches all the time. I am not here for passport. I am here for myself, for my safety."

Back in Iraq, which he left in 2007, Assad says, his mother lost a leg in a car-bombing which killed 300 people in a crowded market place. Other family members died during Saddam Hussein's ethnic cleansing of the Kurdish region. His application to stay in Britain now rejected, he is thinking about going to Sweden. If that fails, he says, he does not know what to do. "I swear to God, sometimes I think I will kill myself," he adds.

Dr Rebecca Macfarlane, of the Westmuir Medical Centre in Parkhead, has been working with refugees in the city for 10 years. Many of her patients have been severely traumatised and show symptoms of anxiety and insomnia. "They may have nightmares and flashbacks to bad experiences," she says. "They may be extremely nervous and jump when someone knocks on the door. These are early signs of post traumatic stress disorder and some can be suicidal."

Confidential papers seen by The Independent this week charted the mental decline of Serguei Serykh. The "quiet and serious" Russian was granted protected-person status in Canada in 2000. But in 2007, after his full citizenship claim was rejected, he began to believe he was being hunted by Canadian intelligence who deployed "psychotronic weapons" against him.

In his application for British asylum, he claims to be a former senior officer of the main intelligence agency of the general staff of the Russian Armed Forces, although British security sources say they were unaware of any links he may have had. When he believed himself to come under attack, he said that, "flaming vibrations passed through my fingertips and into my arms, entering my heart. I felt as though my blood boiled, my heart rate was irregular and was about to stop; every bone in my body trembled in pain". The family travelled to many countries believing themselves to be followed, ultimately ending in a Red Road block.

Linda Fraser, project manager at the Red Road Family Centre, says: "The deaths have had a real impact on the community. They have felt quite traumatised by what happened. There is a real feeling of empathy for them and understanding of how desperate they must have been."

But she believes tensions between the indigenous and the asylum-seeking communities have improved. "After the initial suspicion, the local people have really welcomed them. By and large, they have overcome the myths. But people began to tell their personal stories and Glasgow realised they didn't just wake up one morning and think, 'I'm going to Britain'. They begin to understand why they are here and have empathy."

It is a rare message of hope. Yesterday, the plastic wrappers from the meagre floral tributes laid at the spot where the Serykhs fell were blowing in the wind. Residents are planning another demonstration demanding an official inquiry. Right now, all they can do is just sit and wait.