Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Let me entertain you: BT's deal-maker shows his cards

The new CEO of BT Vision, Marc Watson, will soon have Sky Sports in his hands, he tells Ian Burrell in his first interview

Monday 27 July 2009 00:01 BST
Comments

Your support helps us to tell the story

This election is still a dead heat, according to most polls. In a fight with such wafer-thin margins, we need reporters on the ground talking to the people Trump and Harris are courting. Your support allows us to keep sending journalists to the story.

The Independent is trusted by 27 million Americans from across the entire political spectrum every month. Unlike many other quality news outlets, we choose not to lock you out of our reporting and analysis with paywalls. But quality journalism must still be paid for.

Help us keep bring these critical stories to light. Your support makes all the difference.

Marc Watson is quite clear what he wants: "My ambition is to build a large-scale entertainment business." The new head of BT's television arm likes to refer to himself as a "dealmaker" and he usually gets what he's after.

In an earlier life he clinched deals for Richard Desmond, as the Northern & Shell owner's legal adviser. It was Watson who put together the contract for OK! magazine's exclusive coverage of the David and Victoria Beckham's wedding. "It turned into the biggest single run in UK magazine history," he notes.

Before that, as a young criminal barrister, he won his first jury trial, defending a woman charged with stealing a bottle of sherry from a supermarket. As he cross-examined her, the woman collapsed. "The accused had an asthma attack on the stand and she was acquitted," he recalls, admitting that the drama "had more to do with the result than my advocacy".

So when Watson took up the role of chief executive of BT Vision at the start of this month he did so with the anticipation of success. This is in spite of suggestions that BT Vision, a broadband-based digital television service that rivals BSkyB and Virgin Media, has lost its way. His predecessor, Dan Marks, quit earlier this summer, citing "frustration" at the "dominance of Sky over live Premiership football rights". Watson, though, feels differently. "I wouldn't say we were frustrated at all, quite the opposite, I'm very optimistic about the future."

Since Marks's departure, Ofcom, the broadcasting regulator, has concluded its review of the pay-TV market and suggested Sky should share its sports and film content with other platforms, such as BT Vision. Although Sky has reacted angrily to the proposition, Watson is convinced he can do a deal.

He is operating on familiar territory. Another of his previous roles was as a director of the media broker Reel Enterprises, for whom he was the chief rights negotiator for the Football League and the Scottish Premier League. "It's a market I know very well," he says.

So he is also familiar with his opposite numbers at Sky. "We have a great deal of respect for them in terms of their corporation and their executives; we have very good personal relationships there. What we need is a grown-up, commercial, sensible relationship with them, going forward, in which we can sell their products, make them and ourselves some money too."

Despite the widespread expectation in the television industry that BSkyB will fight through the courts any attempt to undermine the value of its sports and film packages - the key drivers in building its nine million customer base - Watson anticipates being able to provide the full Premier League offering by this time next year. "I would hope to have them by the beginning of season 2010-11. It would be one of the things that would give us a step change in terms of our proposition. Lots of our customers ask about it and we'd like to be able to offer it to them."

If Ofcom orders a major reduction in the wholesale price for Sky Sports, BT Vision could offer packages for as little as £15 a month, which would force BSkyB to greatly reduce the £35.50 it quotes to new customers.

Ofcom has deferred its final decision pending a further consultation until September and Watson appeals to the regulator to stick to its guns. "They've done a very detailed and comprehensive review and have left no stone unturned," he says. "We think that's a very good step forward and what we would say to them is that they need to hold their nerve and act swiftly to get that framework in place."

BT argues that its own wholesale of broadband to other providers has shown the benefits of removing exclusivity. "Since BT started to wholesale broadband the market has exploded and BT's business has grown as a result. We will see exactly the same benefits in pay TV, and Sky will benefit from that," says Watson, who is a non-executive director of the leading independent production company Shed Media.

BT Vision had just 423,000 customers in the last quarter, only 10% of BT's broadband consumer base and well short of its target of two to three million by 2011. "This is pretty reasonable growth in a challenging market place," Watson claims, while admitting more has to be done to convert to BT Vision those who already take other BT services.

He denies the venture is in need of a re-brand but agrees the marketing strategy in its first two years has not been good. "General awareness has been an issue for us and we've got to address that."

BT's Vision Box has advantages over Sky+ in that, as a broadband service, it offers high-quality access to "watch again" services such as the BBC's iPlayer. "Our customers don't have to wait for content to download, it's immediate. You press the button and it plays, and the quality is guaranteed. Effectively we pay for a bus lane through the broadband network."

Though he is interested in taking the Sky Movies package following Ofcom's intervention, Watson says BT Vision's own PictureBox film offering performs well, with relatively recent blockbusters generating extra revenue through the on-demand viewing option. The platform also offers the "only major kids [television] service that has no advertising around it", although Watson concedes that "I can't promise that will be the case forever".

He is confident that Project Canvas, BT's joint venture with the BBC and ITV to bring internet and on-demand content to the television screen, will be in place by early next year, increasing the proliferation of Vision Boxes around the country. "I think Project Canvas will do to TV what the iPhone has done to the mobile market, it's that good."

Watson talks a good game. The question is whether he can close the deal. "Frankly, over the next two or three years, I don't think we've got any excuse to fail," he says.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in