NHS 'still not getting basics right'

Jeremy Laurance
Tuesday 04 September 2012 23:03 BST
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

The former head of the Care Quality Commission warned yesterday that parts of the NHS were still delivering unacceptably poor standards of care.

Cynthia Bower, the chief executive of the CQC from its foundation in 2008 until last month, said there was confusion in the NHS over how to drive up quality but clear indications of what was holding it down.

"There are too many organisations out there who are not getting the basics right. The last inspection I went on – of an NHS foundation trust – there were basic things it had got wrong," she said.

Speaking for the first time since she stood down from her £195,000-a-year post, Ms Bower admitted she had promised too much.

She announced her resignation in February following a series of events that had undermined confidence in the CQC, including the Winterbourne View scandal, where residents of a privately run home for people with learning disabilities in Bristol were abused by staff. It emerged that the CQC had ignored warnings about the home from a whistleblower.

The introduction next year of five-yearly revalidations for doctors, assessing them on their performance, was the "strongest driver of quality in the system and likely to have the biggest impact", she said.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in