Exclusive: NHS care is ‘outstanding’, says hospitals tsar Sir Mike Richards

Sir Mike Richards offers robust defence of service in exclusive interview with The Independent

Charlie Cooper
Sunday 05 January 2014 20:42 GMT
Comments
Professor Sir Mike Richards, the man designated England’s 'whistleblower in chief', said that his first wave of inspections had left him struck by the 'good, excellent, even outstanding care' received by thousands of patients, despite a year of inquiries
Professor Sir Mike Richards, the man designated England’s 'whistleblower in chief', said that his first wave of inspections had left him struck by the 'good, excellent, even outstanding care' received by thousands of patients, despite a year of inquiries (Susannah Ireland)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Compassion in the NHS is “alive and well”, according to England’s Chief Inspector of Hospitals, in a robust defence of the service’s values and effectiveness.

Professor Sir Mike Richards, the man designated England’s “whistleblower in chief”, said that his first wave of inspections had left him struck by the “good, excellent, even outstanding care” received by thousands of patients, despite a year of inquiries into underperforming hospitals and negative media reports.

While variations in the quality of NHS hospital care still exist, the head of the Care Quality Commission said his first months in the job had shown him common instances of “fantastic care” that deserved to be highlighted as well.

Sir Mike said previous inquiries “had to look at the hospitals with high mortality, and perhaps not surprisingly large numbers of them were found to have quite significant problems”, but that he was now looking at all hospitals and was uncovering plenty of good examples to go with the bad.

“We have continued to look at high-risk trusts, but have deliberately in our pilot programme looked across the spectrum. What we can now say is that there are some very good hospitals in this country and it is possible, within the NHS, to receive good, excellent, even outstanding care.”

Sir Mike, who is the first person to hold his position, was appointed last summer after pressure to reform the way hospitals are monitored led to an overhaul at the health-service regulator the Care Quality Commission.

Read more:

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in