iPhone 'effective power' text: how to be safe from iOS bug that lets people crash your phone

The ‘iPhone power’ string of text can cause phones and other devices to crash, and until Apple sends out a fix for the problem you need to change settings

Andrew Griffin
Friday 29 May 2015 08:58 BST
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

A bug that means a specific string of text can completely crash iPhones has led people to take extreme measures to keep their phones safe.

A problem with the way that iOS handles notifications means that if people are sent the code — which includes strange words and unusual symbols and Arabic characters — their phone grinds to a halt and restarts itself, before becoming unuseable. Apple has said that it is aware of the problem and is working on a fix, but until then users have been forced to take the problem into their own hands.

The most dramatic way of avoiding the problem is to turn off notifications entirely for the Messages app.

That is done by heading to Settings and choosing Notifications and then Messages, and swiping the toggle button so that “Show on Lock Screen” is off and the alert style when unlocked is set to “none”. Messages will still show up in the notification centre and as a small badge on the app on the home screen, but won’t be able to load up as banners and shut down the phone.

The problem also seems to hit the Apple Watch. Turning off notifications in the same way seems to remedy that.

An easier and less dramatic way of avoiding some of the chance of it happening is to filter out unknown senders. That can be done from the Messages options in the Settings app.

Turning that setting on means that if a stranger sends a text, it is sent into its own conversation and doesn’t bring up an alert. That means that people who aren't in your contact book won’t be able to make the bug happen — you’ll still get alerts from your friends, for better or for worse.

If the problem has already happened, it can be got around by either sending a message to the person who you received the problem one from, or sending yourself a text. But since the Messages app is broken by the bug, users have to take a roundabout route to do either.

You can either ask Siri to send a text, or do so from the share sheets that can be found in most apps, such as Photos. It doesn’t matter what’s said in the text, as long as it’s sent to yourself or the offending “effective power” message sender.

Once that’s done, the Messages app should come back to life and you can head in and delete the conversation.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in