Facebook bans Admiral from using profile data for insurance quotes, hours after it was launched

Facebook said that Admiral's app had been taken down to ensure the 'privacy of the people on Facebook'

Andrew Griffin
Wednesday 02 November 2016 12:36 GMT
Comments
A 3D plastic representation of the Facebook logo is seen in front of displayed cables in this illustration in Zenica, Bosnia and Herzegovina May 13, 2015
A 3D plastic representation of the Facebook logo is seen in front of displayed cables in this illustration in Zenica, Bosnia and Herzegovina May 13, 2015 (REUTERS/Dado Ruvic)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Facebook has banned an insurance company from using people’s profiles to price their insurance.

Just hours after Admiral announced that it would launch a new app that scoured Facebook profiles and tried to work out their personalities, the site has said that the plan breaks its terms and so will be banned.

Admiral had hoped that by using Facebook information it could build up a picture of people, and hopefully work out whether they were more or less likely to crash. Customers could be given up to a 15 per cent discount if they signed up to the app.

But Facebook said that using data in such a way broke its terms and the app would be banned. Instead, the company will ask normal personality questions themselves, rather than taking that information from Facebook pages, the company said.

“Protecting the privacy of the people on Facebook is of utmost importance to us,” a Facebook spokesperson told The Independent. “We have clear guidelines that prevent information being obtained from Facebook from being used to make decisions about eligibility.

“We have made sure anyone using this app is protected by our guidelines and that no Facebook user data is used to assess their eligibility. Facebook accounts will only be used for login and verification purposes.

“Our understanding is that Admiral will then ask users who sign up to answer questions which will be used to assess their eligibility.”

Admiral had said that an algorithm would be used to analyse Facebook profiles to determine whether prospective customers would be careful drivers.

On its website, the company said: "New drivers are often quoted much higher insurance premiums as they have little driving history, zero no claims bonus and are viewed as 'high risk'.

"But we want to help make sure safe drivers aren't penalised and get the best price possible. To do this, we'll look at your Facebook profile to help us get a better understanding of the type of driver you are.

"There's a proven link between personality and how people drive, and our clever technology allows us to predict who is likely to be a safe driver."

Only a "snapshot" of the customer's social media page would have been considered while the quote is calculated, Admiral said.

Writing style and the use of calendars or accounting apps would be considered in the analysis, The Times reported.

Renate Samson, the chief executive of Big Brother Watch, told the newspaper: "It's terrifying. Kids are going to be handing over information with no real knowledge about how it is going to be used.

"How can you really tell if someone is a good or bad driver based on your Facebook page?"

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in