Travel questions

Should I get a refund after my holiday was cut short?

Simon Calder answers your questions on getting your money back, post-Brexit trips and the status of UK travel restrictions

Wednesday 09 December 2020 17:42 GMT
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One reader was flown home four days early from Tenerife because of Covid rules
One reader was flown home four days early from Tenerife because of Covid rules (iStock)

Q We were on holiday in Tenerife before England’s second lockdown began. We were legally allowed to stay there for the rest of our trip. But we were brought home early and lost four days because the travel firm said it was cancelling flights for the second week of lockdown onwards.

We were told it was a repatriation flight because of government advice and therefore they did not owe us any money back. We were told to claim on travel insurance, but this was rejected and we were referred back to the holiday company. Do we have any rights?

Andy I

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