inside business

Coming to a shop near you: The great Black Friday bluff

How to handle the event presents a strategic challenge for retailers, writes James Moore – do they drop prices to rock-bottom or try to avoid the sales completely?

Thursday 21 November 2019 23:39 GMT
Comments
For shops, it’s a case of damned if they do and damned if they don’t
For shops, it’s a case of damned if they do and damned if they don’t (AFP)

We’re now just seven days away from Black Friday, an event most retailers would probably admit to calling something less polite away from prying eyes and ears. When it comes to taking part in this least welcome of American imports, they’re really damned if they do and damned if they don’t.

How to navigate it – Black Friday lasts for the best part of a week or more in most cases – leaves Britain’s retail gurus on the horns of a strategic dilemma.

They either offer a bunch of ker-azy deals and sacrifice their already wafer-thin margins in the hope of tempting a wave of shoppers to bail them out, or they shun the event and get killed in the aftermath.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in