FAQs

How do I search for voucher codes?

Select a category or type the desired shop's name in the search bar. Additionally, you can also browse through our campaign pages to have access to different deals and offers. Now, you only need to identify desired offers and discounts.

How do I redeem a discount code?

Click on the coupon and copy the discount code that appears in the pop-up. You can now purchase from the shop: click on the link which redirects you to the shop's official website.

Add desired goods to your shopping cart and on the payment page find the appropriate box where you can paste your discount code. Just click 'apply' and complete your purchase. You will immediately see the amount of money you saved!

What is the difference between an exclusive code and a regular voucher code?

Discount codes with the label 'exclusive' on them are only available on the Independent Voucher Hub. You will not find these codes on any other savings site. 

Why can’t I find a code when I click on an offer?

Some of our deals require no codes. The offer will be applied automatically as soon as you click on the link.

How do I apply more than one discount code to the same offer?

Most retailers only accept one code per purchase.

How are offers and voucher codes collected? 

Our in-house team manually sources all discount codes and promotions on our retailer pages. We work closely with brands and affiliates to access the latest offers and exclusive codes. We also find up-to-date deals directly from the brand website, newsletter and other owned platforms.

How do I display my shop’s voucher codes on your website?

We review partnership enquiries daily. Therefore, we suggest you get in touch with us via the contact form on our website under the option 'become a partner'. To process your enquiry faster, we advise you to send us a few details regarding your business model.

How do I report an offer?

We continually review offers sent to us via our contact form under the subject ‘report an offer’.

How do I report an error?

We want to make the voucher experience as pleasant as possible for our users. Therefore, we ask you to get in touch with us via our contact form as soon as you encounter an error or a mistake. We will try to fix it as quickly as possible.

I have sent my query. When should I expect to hear back?

We will reply to your query within the next 4 business hours.