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Verisure has been designing customisable home security systems for decades, and its security solutions are installed in homes across the UK and Europe. Verisure doesn’t offer ready-made home security packages; instead, the company creates bespoke systems based on an evaluation of your home.
Our Home Tech team has researched and reviewed Verisure’s products, taking into account the company’s reputation and customer reviews. Here’s what you need to know.
Rating: ★★★★½
Verisure’s home security packages are bespoke, and prices start at £199. With Verisure, a technician will assess your home and tailor a package to suit your needs, and the evaluation has a refundable £100 deposit. Verisure has a sizeable catalogue of home security devices to choose from, and it partners with Arlo cameras, which offer good video quality, two-way audio and night vision.
Verisure’s devices integrate with voice assistants, and homeowners can use its home security app to arm and disarm their system remotely – as well as using other features – with a professional monitoring plan.
Our reviewers have spent hundreds of hours researching and testing each home security system to provide fair, impartial and accurate recommendations. We compare dozens of products, looking at their features, quality and cost alongside what others in the industry say and how customers review their experiences.
Our Verisure score was determined by the following categories:
We examine 35 elements within these categories including:
Our in-house team of fact-checkers verify all our home security articles to give consumers the knowledge they need to make an informed, up-to-date and confident buying decision. For more information, read our article on how we review home security systems.
Verisure home security systems are bespoke; and so are its quotes. Its prices start at £199, which is lower than two of our top five home security brands – SimpliSafe and Ring. However, as Verisure’s packages are custom made, they are likely to include more than just the minimum equipment. The bottom line is that for a comprehensive system, Verisure will cost you more than its competitors. What we like about Verisure is that self-monitoring is available, which means you can opt out of lengthy contracts.
| Key feature | Verisure | ADT | SimpliSafe | Ring |
|---|---|---|---|---|
| Minimum equipment cost (without installation) | £199 (installation included) | Price by quotation only | £284.96 | £219.99 (without installation) |
| Starting monthly fee | Price by quotation | Price by quotation | £15.99 (optional and no contract) | £4.99 (optional) |
| Power outage backup | 48 hours in central unit | Checked daily by ADT | 24-hour backup battery | 24-hour battery backup |
| Mobile phone backup | Cloud and 4G in central unit | Cloud storage | 4G data backup | Yes (with subscription) |
| Livestreaming | Yes (with Arlo) | Yes | Yes | Yes |
| Push alerts | Yes | Yes | Yes | Yes |
| Remotely arm/disarm system | Yes | Yes | Yes | Yes |
Verisure’s home security systems are bespoke, so they have no fixed prices. However, our experts were able to find base prices during their research.
All quotes include professional installation. Verisure’s professional monitoring is bespoke and the price will depend on the size of your system and security requirements. All monitoring plans include a lifetime warranty. You’ll need to pay a £100 refundable deposit to secure an appointment with one of Verisure’s technicians (this also includes customers who do not commit to purchasing a Verisure system).
| Package | Contents | Cost |
|---|---|---|
| Essential package | One central unit; one PIR GuardVision photo detection camera; one shock sensor; three key fobs; one SVK; one outdoor camera/video doorbell; Verisure outdoor signage | £199 (POA) |
| Medium package | Six shock sensors, two PIR GuardVision photo detection cameras, one outdoor camera or video doorbell, one SVK with remote, three key fobs, one central unit, Verisure outdoor signage | £350 (POA) |
| ZeroVision package | Six shock sensors, two PIR GuardVision photo detection cameras, one outdoor camera or video doorbell, one SVK with remote, three key fobs, one central unit, one ZeroVision alarm, Verisure outdoor signage | £599 (POA) |
You’re not locked into lengthy contracts with the monthly monitoring fee; however, you will have to pay a £99 fee if you choose to keep the equipment when you switch to self-monitoring.
| Monthly overview | |
|---|---|
| Cost | Bespoke quote |
| Warranty | Lifetime |
| Maintenance, repairs and replacements | Yes, including batteries |
| Emergency call-outs | Yes, NSI Gold standard, 24/7, 365 days a year |
| Guard Response | Yes |
| App usage | Yes |
| Call-out fees | No |
| Fixed-term contract | No |
Other than the central unit and indoor camera, Verisure’s home security system is wireless. There are a couple of cool inclusions, such as the ZeroVision alarm and the voice device, which is a two-way communication system integrated into the siren, voice and keypad (SVK) that allows you to speak with customer services. Verisure also uses Arlo cameras, which have a good reputation for quality.
Every Verisure system comes with a central unit, which works with LTE 4G connectivity (via an ethernet cable) and connects to all your other devices. It’s got a 48-battery backup in case of a power cut, and it runs regular diagnostics of your system to make sure everything is functioning as it should. It also features a jamming detection algorithm to prevent anyone from hacking your system.
The shock sensors will make up most of Verisure’s packages. They work on two magnetic elements to detect tampering and vibrations on entry points, such as windows and doors. They are designed to differentiate between a break-in and a strong wind that could slam a door shut, but the alarm will go off if it picks up a true threat, allowing you and the Verisure security team to check camera footage and confirm if there is any form of intrusion.
A professional at Verisure’s NSI-certified Alarm Receiving Centre can activate the ZeroVision alarm if they confirm any threats or intruders in or around your property. As a deterrent, the alarm also releases a fog that impairs vision. If the system detects an intruder, Verisure will notify you and send police or a guard to the property.
This motion sensor uses integrated passive infrared (PIR) sensors that emit infrared light to assess how the energy patterns change within a space. If triggered, the system will take three images, which are sent to the Alarm Receiving Centre and stored securely. When requested, you can then review these images from the app, which helps avoid any false alarms. The system won the 2022 IF Design award for TV and cameras and the Red Dot 2023 award for quality and product design.
The SVK is an essential part of Verisure’s setup that combines a 105db siren, an SOS button and the aforementioned voice feature (which connects you with the Alarm Receiving Centre). It also enables you to manage your alarm system directly from the keypad, via a smart key fob or in the app. You can arm, part-arm or disarm your system, and there are also different home and away modes. It’s wireless, runs off 3G, and you can connect to it via Bluetooth.
You will typically get three smart key fobs in a starting pack, and these allow you to arm, part-arm and disarm your alarm system quickly. There is also an SOS panic button should you need to alert the Alarm Receiving Centre in an emergency. You can add as many as 20 key fobs to your package.
This is a good product to consider adding to your package, not just for security but for streamlined deliveries. If anyone approaches your front door, the system will send you a notification, but you can also check on it manually on the app. As you’d expect, the doorbell has two-way audio, and you can send pre-recorded messages to anyone who shows up at your front door, while the HD video and 180-degree viewing angle will give good-quality recordings you can view live from your app. The doorbell is weather-resistant, and should you need to trigger an alarm, you can remotely activate the siren from your device.
This outdoor camera is especially useful if your outdoor space isn’t enclosed. It has a built-in speaker, spotlight, siren, substantial 130-degree viewing angle and 1,080px video resolution, so whenever it picks up a motion alert, you can see footage of the front or back of your property on your phone. We like that it’s wireless (unlike some outdoor cameras), making the installation a bit quicker. As expected, it’s weather-resistant, even in sub-zero or high temperatures (from −20C to 45C), and it has a six-month battery life. The camera’s batteries are also rechargeable, which makes for easier maintenance.
This camera has two-way audio and good 1,080px video quality. It also has an integrated spotlight for night vision and a 130-degree viewing angle. Although it’s not wireless, it’s still a nice addition that could make a significant difference to your home security if used in the centre of an apartment or in hallways. You can livestream footage on your phone and trigger the siren if needed, and should you want some privacy, you can close the shutter.
There is an SOS button on your app and key fobs, and you can also activate this on your SVK, but if you want additional panic buttons around the house, you can include them in your package. They are fairly discreet and might give you peace of mind if you live in a particularly big house and don’t always keep your phone with you.
Verisure boasts 4.7 out of five stars on Trustpilot. Customers speak highly of its customer service, value for money and helpful technicians.
While 85 per cent of reviews give five stars, lower ratings come with comments about the price of Verisure’s professional monitoring subscription.
“I’m extremely happy with how I was treated when I made enquiries about Verisure security for my home. Gitesh fitted the system on the same afternoon that he called to estimate my needs, was very knowledgeable about the product and took the time to fully explain how the system works. I was contacted by Adam at the control centre, who ran through checks to ensure my needs had been met.”
“Customer service is outstanding. Thankfully I have never had to put our security system to the test, but Verisure gives me peace of mind. Thanks particularly to Mo for his patience in teaching me how to get the most out of the service provided.”
“Danny arrived on time and was very professional. He explained the product to me and gave me helpful tips about use that I was not aware of. My camera was effortlessly relocated, and he tested all the equipment to ensure it was working optimally. Excellent service. I’m very appreciative. Thank you, Danny.”
You can download Verisure’s app from the Apple App Store and Google Play Store. The app allows you to control your system from home or remotely. While many features are available, we especially like the panic/SOS feature. When triggered, Verisure’s security team will be notified immediately to help deal with the situation.
App features
Although Verisure’s packages are bespoke, customer services can advise on the three basic packages. Our researcher contacted Verisure and this is what we discovered.
This is a good start-up package – at a reasonable price – for more compact homes. The PIR GuardVision photo detection camera will limit any false alarms, and adding the outdoor camera or video doorbell with the two-way voice feature will be useful for busy homes.
| Reputation | ★★★★★ |
| Security and performance | ★★★★ |
| Features | ★★★★½ |
| Plans and pricing | ★★★½ |
| Customer experience | ★★ |
| Overall | ★★★★½ |
With two GuardVision cameras and additional sensors to cover more entry and exit points, this is Verisure’s next level of security package. It’s ideal if you have a two-storey property and an accessible garden. Plus, the outdoor signage will act as a deterrent.
| Reputation | ★★★★★ |
| Security and performance | ★★★★½ |
| Features | ★★★★½ |
| Plans and pricing | ★★★½ |
| Customer experience | ★★ |
| Overall | ★★★★½ |
This is Verisure’s highest level of cover, adding ZeroVision tech to stop intruders in their tracks. It’s the most expensive option, but it offers more protection and would be ideal for homes that are bigger or more remote.
| Reputation | ★★★★★ |
| Security and performance | ★★★★½ |
| Features | ★★★★½ |
| Plans and pricing | ★★★½ |
| Customer experience | ★★ |
| Overall | ★★★★½ |
Verisure is a popular home security brand with excellent customer reviews, and its systems can be tailored to suit all sizes of homes. We like Verisure’s approach to home security, as everything is well thought out, from a technician evaluating your home to professional installation being included in your quote. The option for self-monitoring or professional monitoring is also a bonus for those who wish to avoid lengthy contracts and additional fees.
On the flip side, Verisure is expensive compared to other brands such as Ring, SimpliSafe and Abode. Bespoke systems are not for everyone, and they’re not budget friendly. Verisure’s professional monitoring also costs more than most other companies.
Choose Verisure if you’re after a high-quality system designed specifically for your home and would like professional installation. We wouldn’t recommend Verisure for those on a budget or those who prefer to purchase a ready-made package with an affordable monthly subscription plan.
| Reputation | ★★★★★ |
| Security and performance | ★★★★ |
| Features | ★★★★½ |
| Plans and pricing | ★★★½ |
| Customer experience | ★★ |
| Overall | ★★★★½ |
Smart home security systems work by connecting all your devices to a main hub, which is usually plugged into an ethernet cable or runs off your home’s wifi. You can manage your entire system via an app, which will send you live notifications about any movement or tampering that triggers alarms – or anything that could be putting your home and its contents at risk. Some systems are self-monitored, but if you choose to have professional monitoring, any triggers will alert the designated security centre, which will then get in touch with you to verify any live footage available in and around your home. Then, depending on the provider, the security centre can call the emergency services if needed.
The central unit in Verisure’s systems uses 4G connectivity, and all the other products connect to it wirelessly, allowing you to monitor your home 24/7. If you choose professional monitoring, the company’s agents will also keep an eye on your home and involve the police if needed. Although Verisure is not marketed as a DIY service, you won’t be tied into long-term contracts, and you can cancel the monitoring but keep your products, provided you pay a one-off fee of £99.
Verisure professional monitoring is offered on a bespoke quote basis. What you pay for will depend on your system and security needs. All plans are inclusive of, maintenance and product repairs or replacements if they stop working. It also includes battery replacements, and as everything apart from the central unit runs off lithium batteries – which, according to a representative we spoke with, typically aren’t easy to source – this is a nice feature to have included in the monthly cost.
Our home tech team highly rated SimpliSafe’s The Tower home security system package. What will work for your home is subjective, as Verisure is cheaper for upfront equipment costs on its basic package, but it can become pricier depending on how many components you add. When it comes to Trustpilot scores, Verisure gets 4.7 stars compared with SimpliSafe’s 4.8 stars. Both companies get rave reviews for good customer service and products, with the occasional complaint about Verisure’s app and steep prices.
If you opt for the professional monitoring service with the monthly fee, Verisure will automatically call the police in the event of an intrusion. Verisure’s response team will contact you to assess the situation and check any camera footage (if available) to verify the trigger and will then call emergency services or a guard response. The PIR GuardVision photo motion detector (which is included with all standard packages) has a built-in camera that takes three still images when it detects movement, allowing the response team to check if there is an intruder.
