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Eufy home security review: Smart systems and packages compared

Eufy is a home electronics company owned by Anker. Although the company first became known for its smart vacuum cleaners, it expanded into the home security realm in 2018, and its wide array of products is now available worldwide.

Eufy only has one full home security system package, which our experts have reviewed, but various pieces of security equipment can be purchased separately to build a system that suits your home.

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60-second review

Rating: ★★★★

 

Eufy is still relatively new to the home security market and currently offers just one home security package, with options to purchase additional pieces. Unlike most other providers, Eufy doesn’t offer a monthly professional monitoring plan, but customers can monitor their home security system with the home security app.

 

The company receives good customer reviews and its home security package is reasonably priced. All pieces of equipment can be installed by homeowners and provide a good level of security for small and medium homes. Larger homes may wish to purchase additional pieces of security equipment.

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How we test smart home security systems

500+
hours of research
20
customer service calls
59
security systems compared
6
experts consulted
500+
customer reviews read

Our Independent Advisor experts have researched and tested each home security system to provide fair, impartial and accurate recommendations. We compare products, features, quality and cost alongside industry feedback and customer reviews.

Our reviews are based on the following categories:

  • Upfront and contract pricing
  • Packages available
  • Features and functionality
  • Usability
  • Customer experience

We examine 18 elements within these categories, including:

  • Monitoring services and contract types
  • Data backup and storage
  • Warranties
  • Flexibility/customisation in bundles
  • Quality (image, sound, product)
  • Installation

Our in-house team of fact-checkers verifies all of our home security articles to give consumers the knowledge they need to make an informed decision. For more information, read our article on how we review home security systems

Eufy overview

  • Equipment cost: prices start at £24.99 for a motion sensor and £39.99 for an indoor camera, £159 for the 5-Piece Home Alarm Kit is £159
  • Monthly fee: N/A
  • Power outage backup: yes, battery
  • Mobile phone backup: no
  • Live streaming: yes
  • Push alerts: yes, via the app
  • Remotely arm/disarm system: yes, via the app
  • Voice assistants: Amazon Alexa and Google Assistant 
  • Apps for: iOS and Android devices

Pros

Doesn’t require professional installation Good customer reviews

Cons

No professional monitoring Only one home security package is available Home Alarm package only suitable for small and medium-sized homes

How does Eufy home security compare?

Compared to other providers, Eufy offers a limited home security package, both by way of equipment pieces and its range of home security kits. Eufy offers just one home security kit, whereas other companies offer more; for instance, SimpliSafe offers nine. 

ProductEquipment costMonthly feePower outage backupMobile phone backupLive streamingPush alertsRemotely arm/disarm
Eufy£159N/A
AbodeFrom £197.99From £7.995 hours
SimpliSafeFrom £284.96From £15.99
ADTBespokeFrom £35.9924 hours
RingFrom £219.99From £4.9924 hours
YaleFrom £189.96N/A8 hoursNo

Eufy also doesn’t offer a monthly professional monitoring plan, so customers will have to self-monitor. Other home security companies such as Abode, ADT and Ring all offer some form of professional monitoring for a monthly fee.

Best alternative to
SimpliSafe offers a huge range of customisable home security systems to suit any size house. Homeowners can choose self or professional monitoring, with monthly prices starting at £15.99.
4
Excellent Trustpilot rating
Easy to install yourself
No long-term contracts
LEARN MORE At SimpliSafe

How much does Eufy home security cost?

Eufy offers just one home security package, the 5-Piece Home Alarm Kit, so unlike its competitors, it has no range of price points. Though Eufy’s five-piece kit is reasonably priced, its individual equipment prices are similar to Ring’s. For example, you can purchase a video doorbell for £99.99 from either brand. 

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Editor’s Choice
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Best Monitoring
Over 148 years of experience
Best DIY
Easy DIY installation
Best Bespoke
Rated 4.6 on Trustpilot

Equipment overview

Package namePackage priceEquipment
5-Piece Home Alarm Kit£1391 x Motion sensor, 2 x Entry sensors, 1 x Keypad

There’s no added monthly fee for additional features in Eufy’s home security package, and there is no professional monitoring plan available in the UK.

HomeBase

The HomeBase securely connects all Eufy home equipment pieces to the internet via an ethernet cable connected to your home’s router. This connection allows the different components of your home alarm system to communicate with each other – most of Eufy’s home security equipment pieces must be connected to the HomeBase to function. The HomeBase 2 needs to be plugged in and ideally placed on the ground floor, but Eufy cameras will still work up to 30 feet from the HomeBase. The upgraded HomeBase 3 includes facial recognition and human, vehicle and pet detection. 

Keypad

Eufy’s keypad takes just a few minutes to install as there are no drills involved, and its built-in battery gives you 180 days of protection before needing to be recharged – ideal for homeowners who might be away from home for extended periods. Arm and disarm your Eufy home security system by keying in your password – the keypad requires Eufy’s HomeBase, which is included in the Home Alarm Kit or alongside any add-on cameras or video doorbells. The keypad can be customised via the Eufy home security app, allowing personalised security modes. Additionally, users can arm and disarm their security system from the app.

Motion sensor

The motion sensor is one of the most essential pieces of equipment for any home security system. The battery in Eufy’s motion sensor provides up to two years of power before requiring a recharge. Its comprehensive coverage detects motion within a 100-degree field of view and up to 9m away – covering an average-sized room. The motion sensor only works when connected to Eufy’s HomeBase (included in the Home Alarm Kit), and it can be paired with Eufy’s app to notify you as soon as motion is detected. Eufy’s motion sensor is pet-friendly, too, so your cat or dog is less likely to accidentally trigger the sensor.

Entry sensor 

An entry sensor’s primary function is to notify homeowners of a break-in through a window or door. If a forced entry is detected, a loud 100dB siren will be triggered on the HomeBase, and users will receive a notification on the Eufy app. The sensors are small and compact in design, fit on any door or window and use a CR-123A battery that provides up to two years of power.

Video doorbells

Eufy’s video doorbells can be purchased hardwired or battery-powered (with a three- to six-month battery life). The S330 model (pictured above) has a 2K camera and two-way audio, which allows homeowners to communicate with visitors or delivery people. The video doorbells also have motion-activated event recording and 8GB of local storage that should last up to 90 days.

Indoor cameras

Eufy’s S350 indoor camera has 4K resolution, but other models only offer 2K and under. All Eufy cameras come with night vision using infrared LEDs, facial recognition and human, vehicle and pet detection.

Floodlight cameras

The S330 floodlight camera (pictured) has 360-degree pan and tilt coverage. This floodlight comes with three tunable light panels, which can adjust the spotlight’s colour temperature and brightness based on sunrise and sunset. All models benefit from live-stream and recorded footage in 2K quality. Its AI tracking recognises when a person is present and can lock, track and record the subject.

What do customers say?

Eufy receives mixed customer responses, scoring 3.6 out of five stars on Trustpilot from over 9,000 reviews. 

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“Had a small issue with a doorbell, but, [OMG], what amazing service. Shane, who I believe is a customer service manager, was outstanding. [He] didn’t only fix the issue by sending a new device out but checked in regularly until all was resolved. Shane is an asset to Eufy, and long may you continue to treat your customers this way.”

 

“Great quality cameras that don’t require a subscription, and for any issues I had, customer support was really fast to respond. Recommend it to friends who bought their own cameras and homebase.”

 

“The video doorbell is working well and no need for [a] paid subscription to have access to video recordings. The device was shipped quickly. Installation was easy, and the app works well. This video doorbell replaced our old Ring video doorbell after their recent egregious subscription price increase.”

App overview

Eufy’s home security app is downloadable on Apple’s App Store and Google Play. With Eufy’s Home Alarm Kit, homeowners must download the security app to monitor their system and receive alerts, since no professional monitoring is available. 

With Eufy’s home security app, you can:

  • Arm and disarm your home security system
  • Customise security modes 
  • Set schedules using geofencing
  • Link multiple devices
  • Receive instant notifications 
  • View video footage

Eufy’s home security package

When it comes to home security packages, Eufy only offers one – the 5-Piece Home Alarm Kit. The kit allows for a moderate level of security but is by no means comprehensive and some standard pieces of equipment are not included, such as an indoor or outdoor camera. 

However, although Eufy’s package is compact, it comes with sensors that detect break-ins and movement inside the home. And if you want more comprehensive coverage, Eufy has a range of video doorbells and security cameras that can be purchased separately on its website. 

5-Piece Home Alarm Kit: Best for small- and medium-sized homes

Eufy’s 5-piece kit has the essential pieces for a home security system, and can be customised with add-on accessories (Eufy)
Cost£159
Components 1 × HomeBase 2, 1 × Keypad, 1 × Motion sensor, 2 × Entry sensors
Power sourceBattery-powered
ConnectivityWifi
Maximum volumeN/A
Smart home supportAmazon Echo/Alexa and Google Assistant/Google Home
Backup batteryYes
Monitoring optionsN/A

Eufy’s 5-Piece Home Alarm Kit doesn’t include many items of equipment, but its price tag reflects this compared to other home security packages we’ve reviewed. Eufy states that its package is ideal for small, medium and large homes, but, based on our research, larger homes may benefit from purchasing additional products, such as cameras and key fobs. 

The HomeBase 2 connects to all of Eufy’s home security equipment and allows the devices to communicate with one another. It offers a Cloud video storage service whereby all videos are stored locally on 16GB of in-built 256-bit local storage. The HomeBase 2 also acts as a router for any Eufy cameras purchased as add-ons to the kit, as it connects to your home’s router via an ethernet cable.

The keypad arms and disarms the alarm but only works when connected to the HomeBase 2. Notably, the keypad requires just one charge to have enough power to protect your home for up to three months. Homeowners who plan to be away from home for extended periods will benefit from the keypad – when connected to Eufy’s security app, you can arm, disarm and choose which sensors should be on or offline. The keypad has two preset modes – home and away – with a 30-second delay to allow time for leaving the house. 

The 5-Piece Home Alarm Kit also includes a motion sensor and two entry sensors. A home security system’s motion sensor is one of the most important pieces of equipment, as it can detect any motion inside the house. For larger homes, more than one motion sensor would allow for better protection and peace of mind, but Eufy’s kit only comes with one. However, it does come with two entry sensors that can be mounted on your entry points, such as your front and back doors. Should an intruder break in, they will trigger a 100dB siren on your HomeBase, and you’ll receive a notification from your Eufy security app.

A downside of Eufy’s Home Alarm Kit is that it does not offer professional monitoring in the UK. Without this, police and fire dispatch or live alarm monitoring from a team of professionals are not available in the way that most other home security system companies offer.

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Independent Advisor’s verdict

Overall, Eufy’s Home Alarm Kit is reasonably priced and offers adequate security for small and medium-sized homes. However, when compared with other home security companies, Eufy lacks the variety of price points, as it only offers one ready-made package, which isn’t ideal for homeowners with larger homes. Eufy’s package can be customised with various add-on pieces, such as cameras, integrated easily to the system, which makes it a good choice for homeowners who would like to tailor their home security system.

 

The biggest downside to Eufy’s home security system is its lack of professional monitoring options, which are offered by lots of home security companies. Although homeowners can monitor their system via the app, this is not as secure as a professional monitoring plan. Having reviewed multiple home security packages, we would advise that customers compare Eufy to other companies before purchasing. Home security companies such as Adobe and Ring have similar five-piece packages and they both offer professional monitoring, unlike Eufy.

Score breakdown

Reputation★★★★½
Security and performance★★½
Features★★★½
Plans and pricing★★★★★
Customer experience★★
Overall★★★★
Our top three recommended providers

Frequently asked questions about Eufy home security

Eufy is a good home security system for homeowners in average-sized homes who prioritise affordability. Larger homes, or homeowners who require home security systems with more pieces of equipment than Eufy’s 5-piece Home Alarm Kit, may need to purchase additional items separately.

Eufy home security systems are very secure. In fact, all video data is encrypted by AES-256, which is often used by governments and VPN services to conceal classified information and has been proven to be virtually unhackable.

There is no professional monitoring subscription or monthly plan available with Eufy home security. Instead, homeowners can monitor their system via the Eufy home security app.

Rachel Sadler new profile April 2024

Rachel Sadler

Home Tech Writer

Rachel is a seasoned writer who has been producing online and print content for seven years. 

As a home tech expert for Independent Advisor, Rachel researches and writes buying guides and reviews, helping consumers navigate the realms of broadband and home security gadgets. She also covers home tech for The Federation of Master Builders, where she reviews and tests home security devices. 

She started as a news and lifestyle journalist in Hong Kong reporting on island-wide news stories, food and drink and the city’s events. She’s written for editorial platforms Sassy Hong Kong, Localiiz and Bay Media. While in Hong Kong she attended PR events, interviewed local talent and project-managed photoshoots. 

Rachel holds a BA in English Language and Creative Writing and is committed to simplifying tech jargon and producing unbiased reviews.