Car insurance fraud hero

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Car insurance fraud explained

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There are a number of ways you could accidentally commit car insurance fraud, including failing to update your provider on changes to your personal circumstances or allowing a named driver to be your vehicle’s main user.

Not only can this invalidate your car insurance policy, but it may also lead to penalty points on your licence, fines and even prison. It also makes car insurance more expensive for everyone, as providers pass the costs of fraudulent claims on to other customers. 

Our guide explains the common types of car insurance fraud, how you can avoid being a victim of scams and how you can report suspicious activity. 

Key points

  • You can accidentally commit car insurance fraud by failing to update details such as your address, job title or where you park your car at night
  • Committing car insurance fraud can invalidate your cover and may lead to fines and a criminal conviction
  • Common car insurance scams include “crash for cash”, fake compensation and “ghost broking”

Types of car insurance fraud

There are many different types of car insurance fraud, including:

Type of car insurance fraudWhat it involves
Accidental fraudAs suggested by the name, it’s possible to commit car insurance fraud by accident. If you fail to update your provider after moving house or changing where you park your car overnight, you could inadvertently invalidate your insurance policy. 
Application fraudThis is when you intentionally lie about certain details, such as your job title or previous claims, when applying for car insurance. 
Exaggerated claimIf you have an accident but exaggerate your injuries or the damage to your car, this is a form of car insurance fraud. For example, a driver might exaggerate how severe their whiplash was following an accident. 
Fronting“Fronting” is when someone takes out a car insurance policy as the main driver when in fact a named driver is the person using the vehicle more frequently. It often happens when parents take out a policy so their child, a younger driver, pays less for car insurance. 
Imaginary passengersThis is when you claim for people who weren’t in your car at the time of an accident.
Pre-inception lossPre-inception loss involves trying to claim for damage to your car that occurred before you took out your current insurance policy.
Staged accidentThis is when someone purposely crashes their car to stage an accident and make a claim.  
Undeclared modificationsWhile installing security features can lower the cost of your car insurance, most modifications increase it. You must inform your provider if you make any changes, such as adding a turbocharger or lowering your suspension. 
Vehicle dumpingAlso known as abandoning a car, this is when someone gets rid of a vehicle – for example, leaves it at the side of the road, burns it or drives it into a body of water – and then claims it as stolen. 

What are the punishments for car insurance fraud?

The punishment for car insurance fraud will depend on the scale and severity of the situation.  

At the very least, your car insurance will be voided. This means you won’t be able to make any claims, and could find it harder to get a policy in the future. 

Other punishments for car insurance fraud include:

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Did you know?

Motor insurance fraud made up 59 per cent of all insurance fraud cases in 2022, according to the Association of British Insurers (ABI).

How can I avoid committing car insurance fraud?

To avoid committing car insurance fraud, you should:

  • Be accurate and honest when applying for a policy
  • Notify your car insurance provider whenever your personal circumstances change
  • Notify your provider if you make any modifications to the insured vehicle
  • Add someone as a named driver only if they’re going to use your car less than you
  • Avoid exaggerating the severity of a claim following an accident

What is a car insurance scam?

A car insurance scam is a form of fraudulent or criminal activity designed to illegally make a profit. Common car insurance scams include:

Crash for cash

This is a staged accident where another driver intentionally crashes into your car so they can make a claim. Examples of crash for cash scams include:

  • “Slam on” fraud: this is where the driver in front of you suddenly brakes to make you crash into the back of them
  • “Flash for crash”: this is when a driver flashes their lights to signal you can pass, then intentionally crashes into you

To avoid becoming a victim of a crash for cash scenario, you should:

  • Maintain vigilance on the road and look out for erratic driving, such as excessive speeding up and slowing down
  • Observe whether the driver in front of you is frequently turning around or looking into their mirror to check your car
  • Check to see if the car in front of you has previous damage to its rear
  • Install a dash cam in your car so you’ll have video evidence if someone tries to stage an accident with your vehicle

Compensation scams

There’s every chance someone has already tried to scam you by cold-calling you to say you’ve been in an accident and that you can make a car insurance claim. They may ask for your personal or banking details or state they’re from the Motor Insurers Bureau (MIB).

However, the MIB will never call you regarding a claim unless you’ve already contacted the organisation about a claim. Nor will the MIB ask for your bank details over the phone.  

To avoid becoming a victim of a compensation scam, you should:

  • Be wary of answering calls from unknown numbers
  • Avoid giving out your personal or banking details to a cold-caller
  • Check with your insurer directly if you’re unsure whether a call was a scam

Ghost broking

Ghost broking is when a fraudster pretends to be an insurance broker to sell you a cheap – usually suspiciously cheap – car insurance policy that turns out to be fake. Ghost brokers often operate on social media but may also work through word of mouth. 

Ghost brokers typically work in one of two ways:

  • They take out legitimate policies from real providers using fake information to get a cheaper price, then sell the policies and doctor the details to match those of the customer
  • They create fake policy documents designed to look like they’re from a legitimate insurer, then sell the policies to customers 

This scam is especially dangerous, as if you get caught driving without valid car insurance, you could face a fine and six penalty points on your licence. 

To avoid becoming a victim of a ghost broker, you should:

  • Be wary of a car insurance premium that seems too good to be true
  • Check whether the broker appears on the Financial Conduct Authority’s Financial Services Register
  • Avoid purchasing car insurance through brokers operating on social media or in pubs, clubs, bars, newsagents and motor repair shops
  • Avoid brokers that contact you from Gmail, Yahoo, Outlook, or Hotmail email addresses

How to report car insurance fraud or a scam

There are a few ways you can report a scam or car insurance fraud:

Car insurance fraud FAQs

There are a range of methods a car insurance provider might use to check if a claim is fraudulent, including:

  • Comparing a claimant’s statement to police reports and other documentation
  • Reviewing CCTV footage of an accident
  • Checking dash cam footage from any cars involved
  • Requesting doctors’ assessments following an accident
  • Monitoring social media to check whether a claimant’s injuries appear legitimate

Although you won’t be banned from getting another policy if you commit car insurance fraud, it will become harder to find a provider, especially one that’s affordable.

One of the reasons car insurance claims can take weeks or months to be resolved is that the provider needs to investigate the claim.

This isn’t just to check whether the claim is fraudulent; it’s also to make sure the correct party takes responsibility for the accident and the right policy pays out.

Connor Campbell new profile April 2024

Connor Campbell

Senior Finance Writer

Connor Campbell is an experienced personal and business finance writer who has been producing online content for almost a decade. 

Connor is the personal finance expert for Independent Advisor, guiding readers through everything they need to know about car insurance and home insurance. From how much it costs to the best insurance providers in the UK, he’s here to help you find the right policy for your needs. 

In his capacity as writer and spokesperson at NerdWallet, Connor explored a number of topics close to his heart, such as the impact of our increasingly cashless society, and the hardships and heroics of British entrepreneurs. His commentary was featured in sites such as The Mirror, the Daily Express and Business Insider

At financial trading firm Spreadex, meanwhile, his market commentary was featured in outlets such as The Guardian, BBC, Reuters and the Evening Standard

Connor is a voracious reader with an MA in English, and is dedicated to making life’s financial decisions a little bit easier by doing away with jargon and needless complexity.