Compare BT broadband deals

Residents across the country can find some of the best broadband deals with BT. The company offers broadband only, broadband and phone, and broadband and TV deals, with its Essential plans starting from just £29.99 per month.

When it comes to broadband, BT provides many options with a range of optional extras and new customer perks. Whether you’re on a budget or trying to find the fastest speeds in your area, here are some of the best broadband deals that BT has to offer.

BT broadband bundles and packages

Alongside its broadband-only deals, BT is big on bundles, whether you want TV and sport or access to a landline.

Broadband and TV

BT is particularly strong when it comes to its broadband and TV deals, which are focused on entertainment, films and sport:

• Entertainment: NOW Entertainment, Netflix and Discovery+ Basic
• Big Entertainment: everything in Entertainment plus NOW Cinema
• Sport: all four TNT Sports channels (including Premier League coverage), Discovery+ Platinum and Eurosport 1 and 2
• Big Sport: everything in Sport plus NOW Sports (which includes every Sky Sports channel)
• Full Works: combines Big Entertainment and Big Sport

BT broadband landline and phone deals

You no longer need a BT landline to get BT broadband. However, BT still offers broadband and phone deals that use Digital Voice, a new home phone service that replaces a traditional landline.

Broadband and phone deals are more expensive than broadband-only packages, although they can be bundled with various broadband speeds.

What’s the difference between standard BT broadband and superfast fibre broadband?

BT offers several internet connections, which depend on how much you want to pay and what broadband is available in your area:

• Fibre broadband: also known as fibre to the cabinet (FTTC), this uses copper wires to connect your home to a street cabinet, which is then connected to the broadband exchange by faster fibre optic cables. BT’s fibre broadband offers speeds of up to 67 megabits per second (Mbps)
• Full fibre broadband: also known as fibre to the premises (FTTP), this connects your home directly to the broadband exchange using fibre optic cables. BT’s fastest full fibre broadband package offers download speeds of 900Mbps
• Standard broadband: also known as ADSL, this uses the existing copper phone wire network and is much slower than either fibre or full fibre broadband
• 4G mobile broadband: if you live in an area with poor connection, you may be able to get BT’s 4G mobile broadband. This offers speeds of 15 to 30Mbps and is much more expensive than BT’s other packages

What speeds can you get with BT broadband?

Is BT broadband right for me?

Before committing to a BT broadband deal, it’s worth considering the following points:

• Customer satisfaction: according to our Independent Advisor survey, 85 per cent of BT customers are satisfied with their broadband. However, only 61 per cent of respondents were happy with BT’s customer service
• Speed: BT offers top speeds of 900Mbps. Providers such as Virgin Media and Community Fibre offer even faster speeds – though eligibility will depend on your postcode – so if you require the fastest speeds available, you may need to look for another company
• Contract length: BT offers broadband contracts lasting 12 or 24 months. If you need something more flexible, you could look into no-contract broadband
• Price: ultrafast and superfast broadband deals are generally more expensive. So, if you’re on a budget, you may need to look for cheaper broadband providers. We found that BT is over 26 per cent more expensive than the average broadband price
• Perks: BT does not offer special incentives for new customers, but with eligible broadband deals, it often offers gift cards, which can be worth up to £50
• Bundles: BT offers a range of attractive broadband and TV packages, especially if you’re a sports fan
• Security benefits: all BT broadband customers can access BT Web Protect, which covers all devices connected to the home internet and warns of malicious or dangerous online content

BT broadband customer ratings

According to our Independent Advisor survey, 39.56 per cent of BT broadband customers are “very satisfied” with the provider, while 45.15 per cent are “somewhat satisfied”. With an overall satisfaction score of 85 per cent, BT is just higher than the average score of 83 per cent. 

However, our survey respondents were less happy with BT’s customer service. Only 61 per cent of respondents gave it a positive rating – that’s less than the overall provider average of 64 per cent.

Is it easy to switch to BT broadband?

Switching to BT broadband is quite simple.

1. Sign up for a BT package: once you’ve signed up for your chosen BT broadband package, you’ll need to wait for an installation date, which BT claims will be within two weeks. If you require an engineer for full fibre broadband installation, you can choose a date for their arrival at this stage
2. Contact your current provider (if necessary): you’ll only need to contact your existing provider about the switch if you’re with Virgin Media, as it doesn’t use BT’s Openreach network
3. Connect your Smart Hub: once your broadband is activated, BT will text you. You can then plug your Smart Hub into an outlet to start browsing the web. If you require an engineer for your broadband installation, you will have to pay a £49 charge

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