Community Fibre broadband deals UK 2024

As the fastest broadband provider operating in the UK – with speeds reaching as high as 3,000 megabits per second (Mbps) – Community Fibre offers some of the best broadband deals on the market. Community Fibre is a London-based provider, so not everyone can access its services, but it’s a reliable option for those looking for a full-fibre connection in the capital.

Our expert team has gathered all the information you need to know about Community Fibre, including the best deals, highest speeds and monthly costs, so you can decide for yourself whether this broadband provider is the right fit for your household.

Why choose Community Fibre?

• With four out of five stars, Community Fibre has the second-best Independent Advisor rating of all the broadband providers we reviewed
• Community Fibre is the fastest broadband provider in the UK
• If you’re on a budget, Community Fibre’s Essential 35Mbps Fibre Broadband is just £12.50 a month

Where is Community Fibre available?

Due to the limited scope of Community Fibre, you’ll only be able to benefit from the provider if you live in London.

Also, not everyone in the capital will be able to access Community Fibre’s broadband. You can see if you’re eligible by using the postcode checker at the top of this page.

Community Fibre broadband packages

Community Fibre is one of the best broadband providers in London, offering the fastest speeds of up to 3 gigabits per second (Gbps).

Alongside the broadband-only deals listed below, you can also get broadband and phone packages for an additional £10 a month. This includes unlimited calls to UK landlines and mobiles.

Community Fibre also offers broadband and TV for an additional £10 a month. This package includes a 4K TV box and access to Freeview channels, although this will also require an aerial.

Deal name	Average speed	Contract length	Downloads	Price*	Extras (included in cost)	Setup costs
Essential 35Mbps Fibre Broadband	35Mbps	12 months	Unlimited	£12.50/month	Wifi 5 dual-band mesh router	£14.95
75Mbps Fibre Broadband	75Mbps	12 months	Unlimited	£26/month	Wifi 5 dual-band mesh router	£14.95
150Mbps Fibre Broadband	150Mbps	12 months	Unlimited	£27/month	Wifi 6 router	£14.95
500Mbps Fibre Broadband	500Mbps	12 months	Unlimited	£29/month	Wifi 6 router	£14.95
1Gbps Fibre Broadband	920Mbps	12 months	Unlimited	£32/month	Wifi 6 router	£14.95
75Mbps Fibre Broadband	75Mbps	24 months	Unlimited	£20/month	Wifi 5 dual-band mesh router	£14.95
150Mbps Fibre Broadband	150Mbps	24 months	Unlimited	£21/month	Wifi 6 router	£14.95
500Mbps Fibre Broadband	500Mbps	24 months	Unlimited	£20/month	Wifi 6 router	£14.95
1Gbps Fibre Broadband	920Mbps	24 months	Unlimited	£26/month	Wifi 6 router	£14.95
1Gbps Premium Wifi	920Mbps	24 months	Unlimited	£32/month	Wifi 6 router, premium helpline, guaranteed home coverage	£14.95
3Gbps Premium Wifi	3,000Mbps	24 months	Unlimited	£56/month	Wifi 6 router, premium helpline, guaranteed home coverage	£14.95

Are Community Fibre broadband deals right for me?

If you’re unsure if Community Fibre broadband deals are right for you, consider the following:

• What broadband speeds do you need? Community Fibre offers a range of full fibre broadband speeds. The slowest deal will be sufficient for busy households that stream content online. Meanwhile, the faster packages will work well for those who work from home or frequently engage in internet-intensive tasks, such as online gaming or streaming in 4K and high dynamic range
• How tight is your budget? Compared to other broadband providers, Community Fibre’s services are quite affordable. If you’re working on a tight budget, the Essential plan costs just £12.50 per month for speeds of 35Mbps, and the company’s 24-month deals are generally less expensive than its year-long packages
• Are there any price increases mid-contract? Like most other broadband providers, Community Fibre’s prices will increase once you finish your initial contract. In line with the Consumer Price Index from January, the increase is an extra £4 for every deal
• What additional services do you need? Community Fibre offers additional phone and TV services at an extra cost, but these are relatively lacklustre compared to other providers. If you want to bundle TV services or a landline, check if Community Fibre’s offerings will work for you
• Are other providers’ comparable services more affordable? Finding the best broadband deal comes with some investigative work. Compare Community Fibre deals to other competitors to decide which price plan works best for your household

What routers are available with Community Fibre?

Every Community Fibre broadband package comes with a free Linksys router with Intelligent Mesh technology. This means you can add additional routers to boost the quality of your wifi connections throughout your home.

If you choose Community Fibre’s 35Mbps or 75Mbps packages, you’ll be supplied with a wifi 5 router. All its other plans come with a wifi 6 router.

Community Fibre also offers “Premium WiFi”. For an additional cost, you can choose this option when selecting the 1Gbps plan, while it comes as standard with the 3Gbps package. Premium WiFi includes guaranteed whole-home coverage (or three months’ free broadband), custom mesh wifi installation and priority customer support.

Advantages of Community Fibre broadband

Switching to another broadband provider can come with many benefits, including fast internet speeds, cheap monthly fees and new-customer perks. If you’re thinking about partnering with Community Fibre, here are some of the benefits you can expect:

• Impressive customer satisfaction: Community Fibre has an impressive 4.5 out of five stars on Trustpilot, with an overall rating of excellent based on more than 43,400 reviews
• Fast and reliable speeds: thanks to the use of full fibre broadband, Community Fibre offers some of the fastest and most reliable broadband. Also, full fibre is not affected by bad weather or signal degradation, allowing for a stable connection
• Symmetrical download and upload speeds: unlike some broadband providers, Community Fibre offers symmetrical download and upload speeds. While this won’t benefit every household, it will provide a better experience for those who frequently upload large files
• Good range of packages: Community Fibre offers broadband-only packages and additional services, making every deal flexible
• Extra hardware included for no extra cost: a wifi router is included with every Community Fibre package at no additional cost
• Special deals for new customers: Community Fibre offers a range of deals for new customers. At the time of writing, new buyers can benefit from free installation and delivery

Disadvantages of Community Fibre broadband

• Limited scope: Community Fibre only operates in London, so you won’t be able to take advantage of its services unless you live in certain areas of the capital
• Fastest speeds are limited to a two-year contract: the 3Gbps package is only available on a two-year contract, so it may not be feasible for residents who are renting or will be moving home at the end of the year
• Limited packages: while Community Fibre offers phone and TV packages, they’re limited compared to other providers, such as Sky Broadband or Virgin Media
• Few perks: perks such as gift cards, discounted monthly fees and cashback are not included. While the perks should not be the deciding factor when choosing a new broadband provider, Community Fibre does fall short in this category compared to its competitors

Community Fibre customer service and contact details

Community Fibre has a rating of excellent and an overall score of 4.5 out of five on Trustpilot, making it one of the highest rated broadband providers in the country. The reviews on Trustpilot reference the skill and professionalism of the Community Fibre engineers as well as the high broadband speeds and infrequent outages.

If you need to contact Community Fibre about your broadband, you can:

• Phone: 0800 082 0770 (8am to 9pm Monday to Friday; 9am to 7pm weekends and bank holidays)
• Live chat: you can find Community Fibre’s live chat feature at the bottom right-hand side of all its pages. This allows you to talk directly to the provider’s support team
• Contact form: you can submit a request to Community Fibre through its contact form